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Hate robocalls ➡ Sign Petition

CUB doesn’t always see eye-to-eye with FCC Chairman Ajit Pai on key consumer issues—but here’s where we do agree: We hate robocalls. Any recorded call that tries to sell you something without your written permission is an illegal robocall. In fact, we were hit with about 2.4 billion robocalls a…...

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The day in the life of a CUB outreach staffer…

By Annabelle Roser As solar energy becomes more accessible to everyday consumers, the financial incentives of owning solar panels can be hard to pass up. The benefits of subsidizing or eliminating your energy bills through net-metering can be especially enticing to retirees or those on fixed incomes. Recently, I met…...

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Like music to her ears : CUB helps violin instructor slash phone bill by $81

Imelda Kaminski, a violin instructor who’s been playing the instrument for 60 years, depended on her home phone service even more after her husband underwent spinal surgery—with all the calls to family, friends and doctors. Her husband’s recovery was her only concern until her AT&T bill arrived. It had soared…...

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Show some love for landlines

The largest provider of telephone service in America will break the hearts of millions of Illinoisans if its plan to kill traditional home phone service is approved by state legislators. This year the Illinois Telecommunications Act—important legislation that protects consumer rights—is up for review, and AT&T wants its dismantled. The…...

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Stop: The “Raise Our Utility Bills Act”

New legislation was introduced in Washington this month that would kill efficiency standards and potentially hit Americans with billions of dollars in higher utility costs. H.R. 117 is called the “Energy Efficiency Free Market Act of 2017,” but a better name would be the “Raise Our Utility Bills Act.” The…...

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Beware! New year, new electric rates

As of Jan. 1, the electric rates for both Ameren and ComEd customers have changed. For Ameren electric customers, rates have dropped about $14.5 million. However, CUB believes customers deserve an even bigger cut: a total of $22 million. That’s why the watchdog filed a petition of rehearing with the…...

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Cut TV costs with CUB’s free guide

On Tuesday morning, CUB held a news conference to release a first-ever guide to help Illinois consumers cut their TV bills. You can receive a copy of CUB’s Guide to Cutting Your TV Costs—which includes information for both “cord shavers” and “cord cutters”— by visiting www.CUBCableCenter.com. (While you’re there, remember…...

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DIY: Window weatherization

Do your windows have drafts? Here’s one way to tackle the problem. You can buy a window insulation kit for $15 to $25 online or at your local hardware store. It should come with double-sided tape and plastic film for covering the inside of your windows. 1) Clean the window…...

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General Assembly passes historic energy efficiency standards

On the last day of the General Assembly’s veto session, legislators passed Senate Bill 2814, a measure that will spark lower utility bills by establishing historic energy efficiency standards for Illinois’ biggest electric utilities. On Thursday evening, the Illinois House passed the measure, also called the “Future Energy Jobs Bill,” 63-38,…...

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Statement by CUB Executive Director David Kolata on passage of SB 2814

The Citizens Utility Board (CUB) is pleased that the Illinois General Assembly has passed Senate Bill 2814, the Future Energy Jobs Bill, and that Gov. Bruce Rauner has now signed the legislation. This is a good day for Illinois electric customers because with this legislation the state’s biggest energy companies…...

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