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AT&T

Why support landlines?

Why should you oppose AT&T’s bid to kill traditional home phone service in its Illinois territory—even if you don’t own a landline? First, it might be helpful to know what the phone giant wants out of legislation in Springfield. AT&T is pushing two bills: Senate Bill 1381 and House Bill…...

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How much are utility parent companies making?

Help us in the fight against these utility giants. Consider a small gift, whatever you can afford, to help us lower your electric, gas and telecom bills!...

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Debunking AT&T’s claims of “affordable, often cheaper” phone service

In its bid to end traditional home phone service in Illinois, AT&T also wants to abolish the low-cost “Consumer’s Choice” plans that CUB created under a legal settlement with the phone giant. CUB calls the plans the best local calling deals in the state, but the AT&T lobbyists have been circulating…...

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Sign CUB petition about AT&T-Time Warner merger

This week, CUB is asking Illinois consumers to sign our petition expressing concerns about AT&T’s push to buy Time Warner for $85.4 billion. The blockbuster deal, which will be subject to a Justice Department review, joins media giant Time Warner (owner of HBO, CNN and Warner Bros. Studio) with AT&T, the…...

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DEA uncovers scam that could net you a refund

AT&T has agreed to pay nearly $7.8 million to settle government allegations that the phone giant allowed scammers to charge some customers about $9 a month for a fake directory assistance service, uncovered in a sting from, of all places, the Drug Enforcement Agency. The settlement, announced by the Federal Communications Commission…...

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Are you due for an AT&T refund?

AT&T has agreed to pay nearly $7.8 million to settle government allegations that the phone giant allowed scammers to charge some customers about $9 a month for a fake directory assistance service. The settlement, announced by the Federal Communications Commission (FCC) in August, is the latest action against the “cramming” scam. Cramming is…...

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iPhone customer “filled with glee” after avoiding $999 fee

Thanks to CUB’s help, a Chicago woman saved almost $1,000. According to a CUB complaint, Doretha started experiencing problems with her iPhone this past June—but an AT&T agent told her she qualified for a new phone. The only reason she considered the offer, Annie said, is because AT&T said she…...

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Act now! Fight irritating, illegal robocalls

Today, CUB asked Illinois consumers to sign a petition to fight illegal “robocalls.” It’s the perfect time to take action, now that Federal Communications Commission (FCC) Chairman Tom Wheeler has urged big phone companies to give customers free technology to block these computer-generated telemarketing calls. We’re all annoyed by these…...

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Happy consumer: Versus AT&T, ‘CUB’s service was superior’

By Sagar Dommaraju Kenneth Voight loves the “Consumer’s Choice” phone plans and his landline so much that he once appeared at a CUB news conference to promote them. So you can imagine how frustrated he was when an AT&T representative suddenly told him that he couldn’t return to the low-cost…...

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AT&T tells her ‘the check’s in the mail;’ (but it wasn’t!)

By: Sagar Dommaraju All Barbara Hardin wanted was the $11.78 AT&T owed her. For 11 months, she called the company a dozen times to try to get her money back. She had no such luck, until CUB got involved. When the retired homecare worker first noticed that she overpaid on…...

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