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CUB survey

Natural gas takes the cake for worst bill

We received nearly 400 responses to our poll on the most expensive utility bill, and, unsurprisingly, natural gas takes the cake for the most dreaded bill, with 173 votes. Here’s what some consumers had to say about their gas bills: “This natural gas bill seems to be the only one…...

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CUB prize winner practices efficiency for the savings–but even more for the planet

Congratulations to Jim of Berwyn for winning CUB’s Money Saving Programs survey giveaway Jim was randomly selected out of over 300 entries to win $100 off his utility bills.  With energy prices rising dramatically, CUB was interested in learning more about how consumers participate in the programs offered by utility…...

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Take CUB’s utility bill survey—You could win $100!

2021 was a tough year for utility consumers with millions of dollars in rate hikes and skyrocketing natural gas prices. Please take a second and take our poll: What was your most expensive utility bill throughout last year? These surveys help us better understand what Illinois consumers are going through.…...

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Electric/water/gas issues, clean energy top list of consumer interests

People on CUB’s email list are most interested in electric, water and natural gas news, with clean energy and telecom topics a close second, according to a survey of supporters of the watchdog group. Throughout the month of January, CUB asked supporters to fill out a survey, “What CUB content…...

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What companies have the highest power prices in Illinois?

Ivonne Ortiz, CUB’s Environmental Outreach Coordinator, researches the prices offered by Illinois’ alternative electricity suppliers each week, and she has some significant updates for you: Supplier sued. State Attorney General Lisa Madigan has filed a lawsuit against Sperian Energy, seeking to bar the supplier from the Illinois market. The attorney general’s lawsuit…...

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CUB Giveaway: Celebrate the solar eclipse!

Monday, Aug. 21 is a big day—the first time in nearly 40 years we’ll experience a total solar eclipse. That’s right, day will become like night—and Illinois is one of the best places in the country to see it! (WARNING: Make sure you have eye protection!) At CUB, we’ll use…...

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Tell Congress: Reform pay TV

In a quick poll CUB released last week, 98 percent of you showed support for a “Pay TV Customer’s Bill of Rights”! This week, we want to share those results with Illinois’ Congressional Delegation, and urge it to push for consumer protections for pay TV customers. Here’s the question we…...

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We have a winner in our rate-hike battle survey giveaway!

Congratulations to Karen of Chicago, who won $100 off her utility bills after answering our recent survey asking people to choose the biggest rate-hike battle facing Illinois. (Nicor Gas’ $208.5 million rate hike was chosen.) Here’s how Karen responded to the news: “It feels great to win the giveaway… I am…...

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We have a winner from our cellphone survey!

Congratulations to Jane from Northbrook, who was selected to get $50 off her cellphone bill after taking our cellphone survey about what parts of cellphone service were most frustrating. Her response when told she had been selected? “My husband and I are members of CUB! We have been so happy…...

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LAST CHANCE to get $50 off your cellphone bill!

If you haven’t gotten a chance to take our survey about cellphone company satisfaction, this is your last opportunity. As a thank you for participating, one person will be randomly selected to get $50 off their cellphone bill!  Act now—what’s the most annoying thing about your cellphone plan?   ...

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