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Hate robocalls ➡ Sign Petition

CUB doesn’t always see eye-to-eye with FCC Chairman Ajit Pai on key consumer issues—but here’s where we do agree: We hate robocalls. Any recorded call that tries to sell you something without your written permission is an illegal robocall. In fact, we were hit with about 2.4 billion robocalls a…...

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Why support landlines?

Why should you oppose AT&T’s bid to kill traditional home phone service in its Illinois territory—even if you don’t own a landline? First, it might be helpful to know what the phone giant wants out of legislation in Springfield. AT&T is pushing two bills: Senate Bill 1381 and House Bill…...

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Debunking AT&T’s claims of “affordable, often cheaper” phone service

In its bid to end traditional home phone service in Illinois, AT&T also wants to abolish the low-cost “Consumer’s Choice” plans that CUB created under a legal settlement with the phone giant. CUB calls the plans the best local calling deals in the state, but the AT&T lobbyists have been circulating…...

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Like music to her ears : CUB helps violin instructor slash phone bill by $81

Imelda Kaminski, a violin instructor who’s been playing the instrument for 60 years, depended on her home phone service even more after her husband underwent spinal surgery—with all the calls to family, friends and doctors. Her husband’s recovery was her only concern until her AT&T bill arrived. It had soared…...

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Check your Comcast bill: Are you paying a “digital adapter” fee?

Every cable bill these days has add-on fees that allow companies to raise your bills without increasing the advertised rate of your TV package. For Comcast customers, one of those charges, called the “digital adapter” fee, has increased in 2017—from $3.99/month to $5.99/month. So, what is the fee supposed to…...

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Show some love for landlines

The largest provider of telephone service in America will break the hearts of millions of Illinoisans if its plan to kill traditional home phone service is approved by state legislators. This year the Illinois Telecommunications Act—important legislation that protects consumer rights—is up for review, and AT&T wants its dismantled. The…...

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Cut TV costs with CUB’s free guide

On Tuesday morning, CUB held a news conference to release a first-ever guide to help Illinois consumers cut their TV bills. You can receive a copy of CUB’s Guide to Cutting Your TV Costs—which includes information for both “cord shavers” and “cord cutters”— by visiting www.CUBCableCenter.com. (While you’re there, remember…...

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Act now! Fight irritating, illegal robocalls

Today, CUB asked Illinois consumers to sign a petition to fight illegal “robocalls.” It’s the perfect time to take action, now that Federal Communications Commission (FCC) Chairman Tom Wheeler has urged big phone companies to give customers free technology to block these computer-generated telemarketing calls. We’re all annoyed by these…...

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Saved from a high phone bill, retiree says: ‘Illinois consumers need CUB’

By Samantha Vercellino Last October, Chicago retiree Cassandra packed her bags and moved across town to the West Side of the city. She welcomed the change in scenery until she found out a new address also meant she had to switch to pricey digital phone service. Before the move, she…...

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Sick of robocalls?

Not long ago, Congress made headlines when it passed the federal Budget Act of 2015, avoiding a government shutdown. But a lot of people don’t know about a provision buried deep within the Act that allows robocalls to your cellphone! The good news is a group of senators have proposed a solution…...

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