Today, CUB asked Illinois consumers to sign a petition to fight illegal “robocalls.” It’s the perfect time to take action, now that Federal Communications Commission (FCC) Chairman Tom Wheeler has urged big phone companies to give customers free technology to block these computer-generated telemarketing calls. We’re all annoyed by these…...
Contracts begone!
Looks like two-year phone contracts are going the way of the dinosaurs. The nation’s largest cellphone provider, Verizon, announced last month that it would eliminate two-year service contracts for its customers— and the up-front phone subsidies that made those contracts attractive. Sprint announced the same week that it would also…...
CUB’s Internet, cable, and telephone shopping guide
Gone are the simple days of a landline phone, a few TV channels, and a dial-up Internet connection. Step into the nearest Best Buy, and you can become quickly overwhelmed by the plethora of telecom options available. To make shopping a little easier, here’s CUB’s tips to help you make the right Internet, cable and…...
Tell phone companies: Protect me from robocalls!
Sick of annoying telemarketing calls? We hear you. New call-blocking technology could stop robocallers from harassing you—but we still have to convince major phone companies to get on board and offer the services. The Federal Communications Commission (FCC) recently clarified rules and gave telephone companies the green light to offer…...
Consumer listens to Dad, Calls CUB & saves on Comcast bundle
By Samantha Vercellino Last October, Lisa Karmenzind was ready to pull the plug on her Internet, cable and phone bundle from Comcast. Her monthly bill had jumped from $147 to $202, and she could no longer afford the expensive services. The Peoria-area resident wasted no time trying to sever ties…...
The local phone plans that AT&T just doesn’t like
Read CUB Executive Director David Kolata’s statement on the General Assembly’s passage of a revised Illinois Telecommunications Act over the weekend. After a months-long Save Our Service (SOS) Campaign fighting Big Telecom, the revisions were a mixed bag for consumer advocates. CUB was glad that big phone companies failed in their…...
4,400+ messages sent by CUB Action Network this month!
By Samantha Vercellino CUB Action Network members have been on their “A” game in May. Over the last three weeks, they have sent some 4,400 messages to regulators and legislators to reduce rate hikes, save landlines and protect consumers’ rights. The issue at the forefront of most members’ minds appears…...
Save home phone service before it’s too late!
The Illinois Telecommunications Act—legislation that protects your rights and keeps telephone rates down— is up for review at the end of the month, and legislators must determine to renew it as is, or change it. Unlike CUB and other consumer advocacy groups, Big Telecom companies like AT&T and Frontier hope…...