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Why is Peoples Gas giving $7 million back to customers?

What happened? The Illinois Commerce Commission (ICC) announced in July that Peoples Gas has agreed to give about $7.2 million back to its customers.   Why is Peoples Gas giving money back to consumers? It’s connected to a review of 2015 costs of the utility’s troubled pipeline-replacement program, called the System…...

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More than 100 million consumers hit by Capital One hack

Yet another data breach has exposed the private data of more than one hundred million people, leaving them vulnerable to fraud. Credit card company Capital One went public on Monday with news that 106 million individuals had their data compromised, mostly from credit card applications between 2005 and early 2019.…...

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Enter CUB’s Photo Challenge and you could win $100!

  Ready for a challenge that could win you $100? Enter our 35th Anniversary Photo Challenge! Snap a photo with this poster. You can include family members, like your kids or grandkids, a favorite family pet—or even an Illinois landmark. (The Chicago Bean? The Lincoln statue at the State Capitol?…...

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Robocall legislation nearing the finish line

Big thanks to thousands of members of the CUB Action Network who have sent messages urging their elected officials to take action against robocalls. The House of Representatives on July 24 overwhelmingly passed (429-3) the Stopping Bad Robocalls Act to crack down on robocall scams. That action followed the Senate’s…...

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What CUB caught at a recent utility-bill clinic

At CUB utility-bill clinics across the state, we talk to a lot of people  who are, unfortunately, paying a painfully high rate with an alternative supplier. Recently we met Elibrando , who was being charged more than double ComEd’s rate. Elibrando came to a CUB clinic to find out why…...

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CUB in your neighborhood: August 2019 events

There’s just a few weeks of summer left, but you can catch CUB’s Outreach team on the road all year long. As part of CUB’s 35th Anniversary, we’re aiming to staff at least 500 events in 2019. This “Clean Bill Campaign” focuses on cleaning consumers’ bills of errors and areas…...

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A year after net neutrality: Death by a thousand cuts

Net neutrality has been dead for a little more than a year, and the internet hasn’t collapsed. Does that mean net neutrality wasn’t that important after all? Far from it. For one, states are making their own laws, there are lawsuits, and ISPs are holding back from any drastic changes…...

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We like headlines like this: “Regulators order Peoples Gas to repay $7.2 million to customers”

The Illinois Commerce Commission (ICC) has announced that Peoples Gas has agreed to give about $7.2 million back to its customers in connection with a review of the 2015 costs of the utility’s troubled pipeline-replacement program. This is the result of a settlement involving the utility and the staff of…...

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Update: Two bills that could help stop those annoying robocalls

There’s hope in the fight to stop annoying robocalls plaguing millions of consumers like you. Two bills have been advancing in Congress and are headed for the House floor. The Telephone Robocall Abuse Criminal Enforcement and Deterrence (or TRACED) Act and Stopping Bad Robocalls Act are both advancing to the…...

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CUB Tribute: Randy Fritz, 1949-2019

By Jim Chilsen, CUB Director of Communications When I heard the sad news that former CUB Board President William R. “Randy” Fritz had passed away, I remembered my old friend’s booming laugh at the the many CUB events we had attended across Illinois.  Randy was a member of our board…...

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