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Consumer alert: Prosecutors say man posed as meter reader to commit murder

A man accused of posing as a meter reader to commit murder highlights the importance of following a few precautions when somebody claiming to be from the utility knocks on your door. Just days before Willie Bell, of Chicago, shot a romantic rival, he bought a workman’s vest and helmet,…...

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CUB pushes cutting-edge “methane mapping” to identify gas leaks

State regulators should require Peoples Gas to use a cutting-edge technology called “methane mapping” to locate Chicago’s leakiest gas pipes, according to expert testimony filed by CUB. CUB is urging Chicagoans to send a message to state regulators in favor of methane mapping as a way to improve the utility’s pipeline replacement…...

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How low should you set your thermostat?

If you live in a household with multiple people, a couple degrees on the thermostat could spark the biggest arguments. So, let’s settle it once and for all: Where should you set your home’s temperature? The Department of Energy says setting your thermostat back 7-10 degrees from its normal setting for eight hours…...

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Donations Doubled!

This week, a generous CUB supporter has agreed to match donations, which makes it the perfect time to give. Your contribution—whatever you can afford— will help fund our lawyers, consumer advocates, and money-saving events and publications needed to fight rip-offs across the state. Besides rip-offs, we’re also up against a…...

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New report: Midwest natural gas bills could go up by 30%

Natural gas customers in the Midwest can expect to spend more to heat their homes this winter, but their bills should still be comparable to or lower than most winters this past decade, according to a new federal report . Gas customers in the Midwest may see their total heating costs rise…...

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Give us your best winter efficiency tips, you could win $100

As we pull out our winter jackets from storage and hunker down for the (hopefully  short) winter, CUB wants to receive your best cold-weather energy efficiency tip. We want to hear hear from the real experts on Illinois winters: utility customers like you! Fill out this form and you could be randomly…...

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CUB Power Calculator update with new power prices

CUB’s Power Calculator, a free tool to help you judge alternative electricity supplier offers in Illinois, has been updated with new winter power prices. Here’s how you use it: Go to www.CUBPowerCalcuator.com  Just plug in the price per kilowatt-hour (kWh) of an alternative electricity supplier’s offer. (Make sure to ask…...

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Retiree saves hundreds, thanks to CUB Voice, Consumer Hotline

After reading CUB’s quarterly publication The CUB Voice, Stillman Valley resident Terry Temple realized he was paying way too much for his electric and gas service, and he did something about it. The retired marketing director for GE Aviation Systems came upon a full-page article headlined “Paying too much for…...

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Consumer Alert: PIPP is back! (but funds are going fast)

A program that helps low-income seniors and families stay current with their utility bills was reinstated after budget disputes in Springfield suspended it for a year. However, due to the program’s popularity the funding has run out in Cook County and is going fast in other counties. The Percentage of Income…...

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Breaking: ComEd and Ameren have new power prices

As of Oct. 1, ComEd and Ameren Illinois are charging new electricity prices. ComEd: 6.388¢/kilowatt-hour (kWh) Ameren: 6.514¢/kilowatt-hour (kWh) for the first 800 kWh used; 4.776¢/kWh for usage over 800 kWh Why is it important to know this? Because the prices above are what you compare to any alternative supplier offer that is…...

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