At CUB, we take seriously our mission of advocating for utility customers, and we work hard to live up to the generosity of our supporters. We’d like to share a few special notes we’ve received lately from people thankful for our free services.
Kudos to Annie Warnock, Consumer Rights Specialist-Bilingual
“Your intervention meant that someone finally took ownership for solving my problem. Something as simple as one person following the issue from beginning to end is all it took to allow the problem to be resolved in one day. Thank you for having an organization I could call after running into one brick wall after another.” -Delmarie who saved $720 from an issue with AT&T customer service.
Kudos to Marina Minic, Solar Programs Coordinator
“We had 8 attendees who all praised Marina’s knowledge, presentation style, and her ability to connect with our audience. There were many questions which Marina answered patiently, and she was able to talk expertly about customers hooked up to ComEd or customers hooked up to our city of Geneva’s electrical grid. Thank you to CUB and Marina!” -Christine, Library Associate at Geneva Public Library District, where CUB held a “A Consumer’s Guide to Going Solar” on March 26.
“I attended a presentation last night on solar power, and I want to write to say how impressed I was with the presentation and staff member who presented. Marina Minic was highly competent and professional. There were many specific questions throughout the presentation from different individuals about the technicalities of different aspects of solar power from many angles, including ones specific to the city of Geneva, and Ms. Minic was clearly well-informed and skilled in answering every one and highlighting the salient/meaningful factors in the questions. She is clearly up to date and had thoroughly prepared, and she presented and answered in an accessible, clear, easy-to-understand manner. I was continually impressed with her competence.” -Emily, who attended the solar event at Geneva Public Library District in late March.
Kudos to Zoe Hupsen, Carbon Free Buildings Coordinator
“Excellent program with useful info and knowledgeable speaker.” -Attendee survey quote from an Internet Privacy and Reducing Robocalls presentation at Mount Prospect Public Library in February.
Kudos to Matt Harvey, Program Manager
“Matt was outstanding and very informative. We appreciated his time and the information he shared with our board and our residents. I think everyone present learned a lot! Thank you to the CUB organization for your efforts and representation of us, the citizens. Your work is appreciated.”-Laura, who attended a Home Energy Savings with CUB presentation in Glen Ellyn.
When you donate to CUB, your donation goes directly towards consumer advocacy programs like educational events, informational materials and our Consumer Hotline, 1-800-669-5556. Please consider supporting our free programming by donating to CUB’s Consumer Education and Research Fund.
Have a story about how CUB’s helped you? Please share it with us at [email protected]!
