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[Call to Action] These Scams Must End

You can help us right a wrong in Illinois. Check out this list of terrible gas supplier deals CUB found consumers paying at one of our utility-bill clinics this year. $1.32 per therm (312% higher than utility rate at the time) $1.16 per therm (262% higher than utility rate at the time) 70¢ per therm (118% higher than utility rate at…...

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Update: Defend net neutrality

Net Neutrality Update: Take action to fight a White House attack on the nation’s strongest internet consumer protections. Background: Things looked pretty bleak last year after the Federal Communications Commission (FCC), under new Chairman Ajit Pai, killed the internet consumer protections called “net neutrality.” But enough people care about this issue—polls show an…...

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The heating-affordability crisis

By Bryan McDaniel CUB’s Director of Governmental Affairs CUB has been working with other consumer advocates to reform the Peoples Gas pipeline-replacement program–the utility’s mismanaged project that threatens to spark what Crain’s Chicago Business called a “heating-affordability crisis.” Last week I came face-to-face with the heating-affordability crisis. I met with…...

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Time to tell AT&T: NO

AT&T Update: The phone company has mailed a letter that has some low-income seniors worried. That’s why we need you to take action.  AT&T is ending a federal “Lifeline” discount that for years has helped some of its most vulnerable low-income customers afford traditional landline phone service.  (It appears on qualifying bills as…...

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Q&A on AT&T ending the Lifeline discount for landline customers

CUB has been getting calls from AT&T customers concerned about a letter they received from the company announcing the end of a low-income discount on landline service. Read CUB’s Q & A. What happened? In September, certain AT&T landline customers received a letter from the company with the headline: “Your…...

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These energy myths are costing you money

Are you paying more than you should for your utilities? In honor of National Energy Awareness month, take CUB’s energy myths quiz, and you could win $100 toward your bills! CUB fights every day to keep the big electric and gas companies from ripping you off but all consumers can…...

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Environmental groups, state leaders rally against bailout of coal plants

The Environmental Protection Agency (EPA) recently announced plans to replace the Clean Power Plan with the Affordable Clean Energy (ACE) plan. CUB argues the new plan is a bailout for failing coal-fired power plants and threatens to raise our electric bills. Today, Chicago hosted the only hearings in which the…...

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Alternative supplier salesman gives customer simple script to close sale: ‘Say yes’

When Delores met James, a salesman from Illinois Gas & Electric, she says she was a bit confused by his offer, but he insisted it was a good deal. She wanted to take notes, but James never gave her pen back after borrowing it to write on her bill. And what…...

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Breaking: New electricity prices

Did you know your utility’s electricity rate is changing on October 1? Read “5 Facts about ComEd’s New Rate” and we’ll send you CUB’s fact sheet on avoiding rip-offs from alternative electric suppliers. Ameren customers, read “5 Facts about Ameren’s New Rate” and we’ll also send you CUB’s fact sheet on avoiding rip-offs from alternative…...

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Cheaper alternatives to buying new windows

Air loss from poor window insulation can account for up to 30 percent of your energy bills, but buying new windows ($8,000-$15,000+) may not be in your budget. Here are some simpler, less expensive ways to upgrade your windows: Seal any cracks and openings. This is a pretty simple job…...

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