(800) 669-5556

Breaking: FCC passes unprecedented Internet privacy rules

Big news! The Washington Post reports: “Federal regulators have approved unprecedented new rules to ensure broadband providers do not abuse their customers’ app usage and browsing history, mobile location data and other sensitive personal information generated while using the Internet.” Read the full article here. Thank you to more than 4,500 CUB Action Network members who…...

Read more

Consumer alert: Prosecutors say man posed as meter reader to commit murder

A man accused of posing as a meter reader to commit murder highlights the importance of following a few precautions when somebody claiming to be from the utility knocks on your door. Just days before Willie Bell, of Chicago, shot a romantic rival, he bought a workman’s vest and helmet,…...

Read more

CUB pushes cutting-edge “methane mapping” to identify gas leaks

State regulators should require Peoples Gas to use a cutting-edge technology called “methane mapping” to locate Chicago’s leakiest gas pipes, according to expert testimony filed by CUB. CUB is urging Chicagoans to send a message to state regulators in favor of methane mapping as a way to improve the utility’s pipeline replacement…...

Read more

CUB Power Calculator update with new power prices

CUB’s Power Calculator, a free tool to help you judge alternative electricity supplier offers in Illinois, has been updated with new winter power prices. Here’s how you use it: Go to www.CUBPowerCalcuator.com  Just plug in the price per kilowatt-hour (kWh) of an alternative electricity supplier’s offer. (Make sure to ask…...

Read more

Consumer Alert: PIPP is back! (but funds are going fast)

A program that helps low-income seniors and families stay current with their utility bills was reinstated after budget disputes in Springfield suspended it for a year. However, due to the program’s popularity the funding has run out in Cook County and is going fast in other counties. The Percentage of Income…...

Read more

Breaking: ComEd and Ameren have new power prices

As of Oct. 1, ComEd and Ameren Illinois are charging new electricity prices. ComEd: 6.388¢/kilowatt-hour (kWh) Ameren: 6.514¢/kilowatt-hour (kWh) for the first 800 kWh used; 4.776¢/kWh for usage over 800 kWh Why is it important to know this? Because the prices above are what you compare to any alternative supplier offer that is…...

Read more

Cable box proposal: FCC delays vote, get ready for round 2!

The Federal Communications Commission (FCC) has delayed a vote on a plan that would have allowed a lot of consumers to avoid paying set-top box rental fees to pay-TV companies. In the last few weeks, more than 4,000 CUB Action Network members signed our petition in favor of the plan. But we knew…...

Read more

Big vote today: Will the FCC free you from cable-box rental fees?

Update: The Washington Post reports that the FCC was unable to come to an agreement regarding new rules that would free consumers from expensive cable box rental fees. There’s no word when the vote will be rescheduled. ++++++++++++ Today the Federal Communications Commission (FCC) is set to vote on a…...

Read more

CUB: Clean Power Plan is good for consumers

Today, the U.S. Court of Appeals for the District of Columbia will hear arguments both for and against the Clean Power Plan. The plan’s national goal is to help cut carbon pollution from the power sector by about 30 percent by 2030.  It encourages states to meet individual targets through a number…...

Read more

Utility spending on rate-hike cases shows what CUB is up against

Since 2010, Illinois’ biggest utilities have spent $40 million trying to raise consumer rates before the Illinois Commerce Commission (ICC)—an amount that could fund CUB’s entire outreach, legal and consumer advocacy operations for at least 15 years. The lofty figure illustrates what CUB’s legal and policy teams are up against…...

Read more