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Breaking: ComEd and Ameren have new power prices

As of Oct. 1, ComEd and Ameren Illinois are charging new electricity prices. ComEd: 6.388¢/kilowatt-hour (kWh) Ameren: 6.514¢/kilowatt-hour (kWh) for the first 800 kWh used; 4.776¢/kWh for usage over 800 kWh Why is it important to know this? Because the prices above are what you compare to any alternative supplier offer that is…...

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Cable box proposal: FCC delays vote, get ready for round 2!

The Federal Communications Commission (FCC) has delayed a vote on a plan that would have allowed a lot of consumers to avoid paying set-top box rental fees to pay-TV companies. In the last few weeks, more than 4,000 CUB Action Network members signed our petition in favor of the plan. But we knew…...

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Big vote today: Will the FCC free you from cable-box rental fees?

Update: The Washington Post reports that the FCC was unable to come to an agreement regarding new rules that would free consumers from expensive cable box rental fees. There’s no word when the vote will be rescheduled. ++++++++++++ Today the Federal Communications Commission (FCC) is set to vote on a…...

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CUB: Clean Power Plan is good for consumers

Today, the U.S. Court of Appeals for the District of Columbia will hear arguments both for and against the Clean Power Plan. The plan’s national goal is to help cut carbon pollution from the power sector by about 30 percent by 2030.  It encourages states to meet individual targets through a number…...

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Utility spending on rate-hike cases shows what CUB is up against

Since 2010, Illinois’ biggest utilities have spent $40 million trying to raise consumer rates before the Illinois Commerce Commission (ICC)—an amount that could fund CUB’s entire outreach, legal and consumer advocacy operations for at least 15 years. The lofty figure illustrates what CUB’s legal and policy teams are up against…...

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Sign our petition: Free us from cable box fees!

The Federal Communications Commission (FCC) wants to break Pay TV’s hold on the traditional set-top box market. And that could be good news to customers, who pay about $20 billion each year to rent the boxes. The proposal developed by FCC Chairman Tom Wheeler could face a vote at a…...

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Are you due for an AT&T refund?

AT&T has agreed to pay nearly $7.8 million to settle government allegations that the phone giant allowed scammers to charge some customers about $9 a month for a fake directory assistance service. The settlement, announced by the Federal Communications Commission (FCC) in August, is the latest action against the “cramming” scam. Cramming is…...

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iPhone customer “filled with glee” after avoiding $999 fee

Thanks to CUB’s help, a Chicago woman saved almost $1,000. According to a CUB complaint, Doretha started experiencing problems with her iPhone this past June—but an AT&T agent told her she qualified for a new phone. The only reason she considered the offer, Annie said, is because AT&T said she…...

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Marion man wins CUB’s cable giveaway

Thomas from Marion has just won $50 off his next cable bill. The 77 year old’s name was pulled from more than 3,000 people who responded, enthusiastically, to CUB’s Cable Quick Poll. “It’s a long shot winning anything anymore, so I’m excited,” Thomas said. “But I’m still waiting to win that $300…...

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Smart thermostat survey: ‘It saved me 16% on last year’s heating and air conditioning costs’

As part of a recent survey, we asked smart thermostat owners to give a review of the devices. Check out what some of them said. (Remember, up to $150 in rebates are available for smart thermostats.) David T.; Chicago: It saved me 16% on last year’s heating and air conditioning costs. Gayle…...

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