Today, we issued a consumer alert urging people to sign CUB’s petition asking the Illinois Commerce Commission (ICC) to require electricity suppliers to videotape their door-to-door electricity pitches. Such a proposal is probably a first in the nation, and the alternative electricity suppliers (of course) are fighting it tooth and nail. This is the latest development in…...
Security for your smartphone
What is your smartphone worth? How about the personal data your smartphone houses—including personal account numbers, birthdate, and passwords? The answer is probably, “A lot.” That’s why it’s essential to protect your smart device from theft and data breaches. Follow these tips to ensure your phone and data don’t end up…...
A ‘greener’ take on this year’s holiday gift giving
By Samantha Vercellino Gift shopping can be stressful, especially when the holiday is right around the corner. But don’t fret; we’ve put together a list of our five favorite “green” gifts of 2015! Smart Crock-Pot: Unlike most slow cookers, the Smart Crock-Pot is Wi-Fi enabled which allows users to adjust its temperature…...
Victory in Springfield: Funding restored for excellent utility program
Good news out of Springfield this week: General Assembly leaders and the governor restored funding for the Percentage of Income Payment Plan (PIPP)—an essential program that helps keep electric and gas bills affordable for roughly 50,000 low-income customers. After months of campaigning from consumer advocates, including CUB and more than 1,700 of you who…...
Breaking: Good news, bad news for Illinois consumers
After a busy day at the Illinois Commerce Commission (ICC), ComEd customers received news that their rates are dropping by $66.5 million–but Ameren gas and electric customers got hit with a total of $150 million in rate hikes. Read CUB’s statements on the ComEd and Ameren decisions. In both cases…...
Illinoisans haven’t seen gas prices like this since…2001!
This isn’t a misprint: December’s natural gas prices are at their lowest point in nearly 15 years! Major Illinois utilities are charging consumers 26-48 percent less to heat their homes this December compared to last. Peoples Gas shows the biggest price drop of all, charging customers about 28 cents per…...
What are we paying for?
We already pay a bundle for Internet service, and now a big Internet Service Provider (ISPs) wants to slap you with yet another fee for exceeding so-called “data caps.” Comcast recently enacted a policy in certain test markets that charges fees for customers who use more than 300 GB per month ($10 per…...
CUB’s top 5 money-saving cases from 2015
Over the years, CUB has helped save consumers an astounding $20 billion—an accomplishment that would be impossible to meet without our consumer advocates. In 2015 alone, the consumer advocacy team generated $30,000 in savings for individual consumers who called us with a utility complaint, according to CUB records. That’s why…...
