(800) 669-5556

jjones

Special Report: Are green plans really green?

A lot of alternative electricity suppliers like to pitch “green plans.” “We make sure all your home’s energy … comes from 100% clean wind and solar power,” proclaims one supplier’s website. But let’s go beyond the marketing pitches. Signing up for a “green” or “renewable energy” plan does NOT mean…...

Read more

Take robocall fight to congress

A thousand Illinoisans signed last week’s petition urging the Federal Communications Commission (FCC) to fight robocall scams. Thank you! While we have momentum, we need to hit this issue on multiple fronts. Let’s remind Congress that we’re tired of being bombarded with billions of robocalls, including scams that rob us…...

Read more

Consumer doesn’t give up against bad gas deal, gives big thanks to CUB

Like many Illinois consumers, John Van Hattem had second thoughts after he enrolled with an unregulated gas supplier that came to his door. John called the company—Illinois Gas & Electric—to cancel, only to hear a recorded message saying, “…the issue is with your local gas utility company.” Next, he called…...

Read more

Update: Fight robocall scams

We’ve got bad news about the ongoing battle against annoying telemarketing calls: Just last month U.S. homes were hit with a record number of robocalls: 4.1 billion, according to the call-blocking software firm YouMail. Many are scams: Consumer Reports says robo-fraudsters cost people an estimated $350 million in 2011 alone. In…...

Read more

Robocalls on the rise: tips on stopping phony callers

We asked people on Facebook if they get a lot of robocalls, and boy did we get an earful! “I get an average of 35-40 a week. Insanity!” wrote Kathleen. “I’ve had a zillion on my cellphone, all from different areas of the country, all about buying insurance,” added Susabelle.…...

Read more

Grim statistic: Record losses for supplier customers

The Illinois Commerce Commission (ICC) recently reported that over the past year, customers of alternative electric suppliers lost a record $227.6 million, compared with what they would have paid with the regulated utilities, ComEd or Ameren. The electric market is in need of reform—but energy giants, like Exelon and Vistra,…...

Read more

My Electric Vehicle Acid Test

for Medium.com by David Kolata, CUB’s Executive Director I could say I’m pumped — but that’s not quite right, given that I’ve bypassed the gas station. Maybe ‘juiced’ is a better way to describe how I feel about my first electric vehicle (“EV”), a 2018 Chevy Bolt. The new 2018 Chevy Bolt and…...

Read more

Central AC Cycling or Peak Time Savings?

Peak Time Savings and Central AC Cycling are two ComEd programs that could help you save money–but you have to choose between one or the other. They’re both good programs, but sometimes, consumer ask us which one to choose. We did a deep dive to help you choose the one…...

Read more

Tell Gov. Rauner to fight rate hikes that cover utility legal fees

Did you know that under Illinois law your hard-earned money helps to cover utility company legal fees?     According to a review by CUB’s legal department, ComEd, Ameren and the other big utilities have charged their Illinois customers about $60 million on legal fees and other expenses trying to…...

Read more

ICC report shows record losses with alternative electric suppliers

CUB warns consumers that enrolling with an alternative supplier could lead to paying higher electric and gas bills. In fact, losses at the hands of electric suppliers reached a record high of $227.6 million over the past year, according to the 2018 annual report of the Illinois Commerce Commission’s Office…...

Read more