Dale Fiene has his gas bill set to autopay, so he doesn’t usually look at it too closely—until January, that is, when his gas bill soared to more than $440. By the time he got his most recent bill this March, he saw that his gas supplier was listed as…...
ICC investigates four alternative suppliers
The Illinois Commerce Commission (ICC) has brought four cases against alternative electric suppliers for allegedly violating marketing-related rules. CUB has gotten involved in the cases to make sure consumers’ voices are heard. Buried in the legal language are stories from consumers alleging outrageous behavior from some alternative suppliers. Here’s a…...
[Call to Action] These Scams Must End
You can help us right a wrong in Illinois. Check out this list of terrible gas supplier deals CUB found consumers paying at one of our utility-bill clinics this year. $1.32 per therm (312% higher than utility rate at the time) $1.16 per therm (262% higher than utility rate at the time) 70¢ per therm (118% higher than utility rate at…...
CUB comes face-to-face with a sketchy alternative supplier
CUB warns consumers that alternative supplier plans can cost you a lot more than what you’d pay with your regulated utility. At a recent event, CUB’s Outreach Assistant Anairis Boror had an interesting encounter with people who seemed to be representing an alternative supplier. Anairis was working CUB’s table at…...
Grim statistic: Record losses for supplier customers
The Illinois Commerce Commission (ICC) recently reported that over the past year, customers of alternative electric suppliers lost a record $227.6 million, compared with what they would have paid with the regulated utilities, ComEd or Ameren. The electric market is in need of reform—but energy giants, like Exelon and Vistra,…...
ICC report shows record losses with alternative electric suppliers
CUB warns consumers that enrolling with an alternative supplier could lead to paying higher electric and gas bills. In fact, losses at the hands of electric suppliers reached a record high of $227.6 million over the past year, according to the 2018 annual report of the Illinois Commerce Commission’s Office…...