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Consumer Alert: CUB launches online help center as natural gas prices surge

With Chicago-area consumers facing the possibility of hundreds of dollars in higher heating bills this winter due to skyrocketing natural gas prices and out-of-control utility spending, the Citizens Utility Board (CUB) on Monday launched an online help center to advise gas customers on how to soften the blow of these…...

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ComEd and Ameren electricity prices up in October

Electricity supply prices charged by Commonwealth Edison and Ameren Illinois have increased by 10 percent and 19 percent, respectively, as of October 1. Now that a pandemic-related ban on door-to-door marketing has been lifted, CUB warned Illinois consumers to beware of unscrupulous alternative supplier sales representatives that may try to…...

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Q&A: High natural gas prices in Illinois 

Natural gas prices charged by Illinois utilities began shooting up last spring, and continue to be at a high level (double and triple last year’s prices) as we head into the expensive winter heating season. Read our Q&A to find out why this is happening and how you can protect…...

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High gas prices cause concern as cold temps near

Nearly every natural gas utility again raised their prices in September, causing more concern for consumers’ gas bills with winter just around the corner. These supply rates, some double or triple the utilities’ 2020 prices, are the result of the extreme cold that hit the nation back in February. As…...

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CUB analysis: Community power deal could offer slight savings

As of July 31, 359 of 553 total active municipal aggregation deals in Illinois offer a price lower than the utility — ComEd or Ameren Illinois — according to CUB’s analysis of the Illinois Commerce Commission’s data on community power deals. Compared to last year, this is good news for…...

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State: Illinois electric customers overpaid by $431 million with alternative suppliers

Illinois consumers who buy their electricity from alternative suppliers collectively paid $431 million more in the last year than they would have by sticking with their utility, according to a new report from the Illinois Commerce Commission’s Office of Retail Market Development. From May 31, 2020 through May 31, 2021,…...

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Natural gas prices continue rise into July

Most major Illinois gas utilities are again increasing their prices, the continued aftershock of the extreme cold that hit the country back in February. Temperatures are now warm and consumers are using less natural gas, but it is still important to factor these high prices into your usage. Most natural…...

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Study reveals October disconnection surge

Special consumer protections and a ninefold expansion in utility bill assistance in 2020 helped keep disconnections low during widespread economic stress caused by the pandemic, with the exception of October. In October 2020, disconnections doubled as utilities lifted their ban on shut offs, according to a new Tufts University study.…...

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New power prices for June 1, 2021 to September 30, 2021

As of June 1, ComEd and Ameren are charging new prices for electricity. It’s important that you know the price for electricity to protect yourself from bad deals being peddled by alternative power suppliers. Illinois consumers have lost more than $1 billion to these suppliers since 2015. Under these market…...

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Natural gas prices continue their rise into May

Most major Illinois gas utilities are again increasing their prices, the lingering effects of extreme cold that hit the nation for a brief period over the winter and caused prices in Illinois to skyrocket.  A few utilities lowered prices, but most natural gas customers will see their rates go up.…...

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