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ComEd

[New Info] Picking ComEd Customer Pockets

UPDATE: Today, CUB’s lawyers are filing comments before the Federal Energy Regulatory Commission (FERC). We’re protesting a proposal that CUB Executive Director Dave Kolata told Crain’s Chicago Business could have “devastating consequences for Illinois consumers.” And we need your help! For months we’ve been warning that a plan to redesign the nation’s…...

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CUB to the rescue: ID theft leads to no service for ComEd customer

Why was an $813 balance added to Surrina H.’s ComEd bill? The charges were tied to a Chicago address where she had never lived. While trying to resolve the identity theft issue, ComEd disconnected her service and she was left without service for days. “ComEd was not really responding,” she…...

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CUB to the rescue: A commercial rate for a residential space?

Gabriele was a charged a $1,200 deposit for using a commercial space, but argued she was just a residential customer. She had been using a previous owner’s storefront window space for family gatherings, kids’ art activities and meetings. With no business license, the space was not being used to sell…...

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Customer wrongly charged for closed ComEd account

Linda’s son authorized her to manage his ComEd account since he travels often and typically is not home. The Bolingbrook woman was living with her son, but owned a property where the tenant had moved without warning and left the lights on. ComEd charged Linda’s property balance of $1,751.36 to her…...

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The fight before FERC, explained

What is capacity, and what does it mean for your ComEd bills? An unusual battle is shaping up before the Federal Energy Regulatory Commission (FERC), one that could undermine Illinois’ energy policy and send ComEd bills skyrocketing if out-of-state fossil-fuel generators get their way. Specifically, they want to change the…...

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Central AC Cycling or Peak Time Savings?

Peak Time Savings and Central AC Cycling are two ComEd programs that could help you save money–but you have to choose between one or the other. They’re both good programs, but sometimes, consumer ask us which one to choose. We did a deep dive to help you choose the one…...

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ComEd’s Hourly Pricing has saved customers $19 million

ComEd’s Hourly Pricing program has saved participants more than $19 million. So how does Hourly Pricing work? Instead of being charged a fixed rate that only changes at the start of winter and summer, Hourly Pricing charges customers by the hour and according to the market rate. On average, the…...

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Watch out ComEd customers: your next rate hike

CUB’s legal and policy teams are working to defeat two electricity-pricing proposals now before the Federal Energy Regulatory Commission (FERC) that could cause ComEd bills to increase by tens of millions—if not hundreds of millions—of dollars. “This is a hidden hike, because it’s likely very few ComEd customers have heard…...

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ComEd power price going up

Big developments on your ComEd bills: One part of your bill went DOWN, another is going UP—and it could get even worse if some giant power generators get their way in Washington. Read what’s happening to your ComEd bills, and, if you haven’t already, please sign our petition against two proposals in Washington that…...

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Update: Illinois utilities sharing $350 million in tax savings with customers

CUB’s legal team and other consumer advocates were busy in the first few months of the year working to make sure Illinois utilities rightfully shared their newfound tax savings with customers. As a result, customers will see $350 million in lower rates. Due to legislation passed in Washington late last…...

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