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EIA: ‘U.S. households will pay the lowest…gas bills this winter in more than a decade’

Aside from this week’s brutal cold, warmer-than-normal winter weather is a big reason natural gas prices have plunged. Over the last four months, average prices for the major utilities have dropped by as much as 49 percent. “U.S. households will pay the lowest heating oil and natural gas bills this winter in…...

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Saved from a high phone bill, retiree says: ‘Illinois consumers need CUB’

By Samantha Vercellino Last October, Chicago retiree Cassandra packed her bags and moved across town to the West Side of the city. She welcomed the change in scenery until she found out a new address also meant she had to switch to pricey digital phone service. Before the move, she…...

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A ‘greener’ take on this year’s holiday gift giving

By Samantha Vercellino Gift shopping can be stressful, especially when the holiday is right around the corner. But don’t fret; we’ve put together a list of our five favorite “green” gifts of 2015! Smart Crock-Pot: Unlike most slow cookers, the Smart Crock-Pot is Wi-Fi enabled which allows users to adjust its temperature…...

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#GivingTuesday kicks off today!

Black Friday and Cyber Monday have come and gone. Now it’s time to welcome Giving Tuesday—a global day dedicated to giving back. We’re celebrating this special day by sharing a few stories of how our consumer advocacy team comes to the rescue of Illinois consumes every day. In 2015, the team…...

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CUB helps Chicago landlord out of $1,048 electric mistake

By Samantha Vercellino Hoping to get the property’s electric service switched back to his name, the Chicago landlord immediately called ComEd to sort out the details. According to Mark, a company representative claimed it would be an easy fix. However, two days later, Mark was hit with a $1,048 power bill.…...

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There isn’t a case CUB can’t help solve

By Samantha Vercellino Sometimes selling your house can be frustratingly hard–even for your electric bill. Mark DeVaun should know. The sale of his home was moving forward, and the electric service was switched to the buyer’s name. However, a missed down payment on the buyer’s end delayed the house closing…...

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Give a little bit of your time—to CUB!

Looking for ways to give back? CUB’s Volunteer Program may be the perfect opportunity to do just that. The program consists of consumers across the state who are interested in helping CUB’s Outreach team in and out of the office. Volunteers are asked to do a variety of tasks ranging…...

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60 events! Outreach on record-setting pace in August

A big thank you to CUB’s Outreach team, which is on track to hold a record-breaking 60 money-saving events in August! The 10-member team is trying to beat the previous record of 57 speaking engagements, tabling events and utility-bill checkups across the state. Recently, the team traveled to Hillsboro, Maywood,…...

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Good riddance to obnoxious exit fees

In the General Assembly’s spring session, CUB championed the only major energy legislation to get passed—a bill that says sayonara to bad fees. State lawmakers unanimously approved a bill (HB 3766) that would cap exit fees charged by alternative power suppliers. Residential and small-business customers get slapped with these fees when…...

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Early morning special includes utility bill help for Rockford group

By Samantha Vercellino Last Tuesday, the Rock Church Wellspring Seniors Group gobbled up eggs and pancakes while learning how to slash their utility bills by CUB experts. The Outreach Team was asked to join the group’s monthly breakfast by John and Mavis Readman of Rockford who have been CUB members…...

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