We’re officially at the start of the heating season and Illinois faces a painful winter. One report estimates a 17 percent jump in heating costs this winter, and another says 1 in 6 Americans are already struggling to keep up with their utility bills. “All indications are that gas bills…...
Alert: CUB urges struggling consumers to call their utilities before key protections expire July 31
Amid high energy prices, the Citizens Utility Board (CUB) is urging consumers who are struggling to pay their utility bills to call their utilities immediately to learn about protections available to stay connected to service. Some of those safeguards expire July 31. “It’s been a rough year for utility customers,…...
August update: Gas prices still at unprecedented highs, prepare for expensive winter
Illinois is entering its eighteenth month of elevated natural gas prices, with several utilities charging unprecedented highs of more than $1 a therm, according to pricing data filed with the Illinois Commerce Commission (ICC). Last winter was the most expensive in more than a decade, and it looks like the…...
Worried about expensive utility bills? Check out these resources for Illinois consumers
As energy prices skyrocket and an expensive summer approaches, CUB has compiled a list of resources to help consumers who are struggling with their bills. Please share this blog post with your friends and family. If you or someone you know is having trouble paying for utility services, the first…...
In May, natural gas prices reach their highest point in more than a decade
Many natural gas customers in Illinois are paying the highest prices in more than a decade, with most utilities charging nearly $1 a therm or more in May, according to gas price data filed with the Illinois Commerce Commission (ICC). This latest development shows that even though winter is over,…...
Marking a year of skyrocketing gas prices: CUB urges consumers to separate myth from fact
As Illinois utility customers enter their twelfth straight month of high heating prices, the Citizens Utility Board (CUB) issued a consumer alert to warn natural gas customers about pervasive myths that could ultimately hurt their bottom lines. (Watch CUB’s video on three actions you can take to fight high gas…...
