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New CUB Video: How a smart power strip takes the bite out of vampire power

Go into your TV room and take a look at your entertainment system, with its Octopus-like tangle of wires and digital displays. The DVD player and sound system may be silent, but they’re costing you money. In fact this “vampire power,” from electronics and appliances that are plugged in but…...

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Five things to remember when buying a new cellphone

Two months ago I was debating whether or not to buy a new smartphone. My contract was over, my once powerful smartphone had lost its lightning speed, and I realized I was paying a premium monthly charge for a cellphone subsidy I had long since paid off. The internal debate raged…...

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Exposed: Lies about your gas bill!

Over 30 years of consumer advocacy, CUB has heard a lot of misinformation about utility service–yep, some real doozies! As winter approaches, here’s our list of the top 5 myths about your gas bill. Myth No. 1: There’s nothing you can do to cut your energy bills. CUB’s free online tool,…...

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From the CUB files: Top 5 worst consumer horror stories

As CUB approaches its 30th anniversary, we’ve compiled a list of some of the worst consumer horror stories we’ve ever heard. What better way to celebrate Halloween? 1) The phone plan that ate my bank account! It sounds like the title of a 1950s creature feature, but, unfortunately, it’s reality for…...

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10 energy-saving tips for pet owners

Energy efficiency can be a major challenge for pet owners, who typically have a furry, feathery or scaly resident that never leaves the house. But you don’t have to choose between keeping your pet comfortable and minimizing your energy costs—these simple actions will help you achieve both. 1. Use a programmable thermostat. In…...

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Good news for Ameren natural gas customers?

Ameren is predicting its customers will see lower natural gas prices this winter—but that doesn’t guarantee they’ll see lower bills. The utility says it expects prices to hover between 53 and 55 cents per therm, down about 5 percent from the prices customers paid last winter. But Ameren cautioned that lower prices don’t guarantee…...

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Aurora mom uses CUB Energy Saver to slash power bills

Like many of the 25,000 CUB Energy Saver users, Yumeaka Jackson turned to the online efficiency tool because of bill shock. “My light bill skyrocketed,” said the Aurora mother of two who works in the insurance industry. But thanks to a CUB Energy Saver contest she entered, Yumeaka saved 3,413 kilowatt-hours…...

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11 ways to save energy (and money) this winter

In CUB’s recent statewide campaign promoting energy efficiency, one of our messages was that efficiency has always been about making your home more comfortable, but using less energy. Now that federal experts have predicted Midwest natural gas bills will jump by 13 percent compared with last winter, it’s time to…...

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CUB Analysis: Up To $37 Million Per Year In Potential EE Savings

CUB held news conferences across Illinois today to release a report that holds both good news and bad news for Illinois consumers. First the bad news: The Federal Energy Information Administration (EIA) recently released state fact sheets that indicate Illinois is one of the biggest household energy users in the…...

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CUB’s Consumer Advocacy Team: Meet the CUB crew fighting for you!

Each year, CUB’s Consumer Advocacy Department handles nearly 10,000 calls, emails and letters from Illinoisans with questions or complaints about utility service. The team has saved individuals thousands of dollars by identifying errors on electric, gas and phone bills. Consumer Advocacy Director Sandra Marcelin-Reme said a lot of problems stem from…...

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