Your utility bills will always list a number you can call if you need to reach the company that provides you with service. But if you don’t have your bill handy, CUB compiled a list. Utility hotlines ComEd: Residential: 1-800-EDISON-1 (1-800-334-7661) Spanish: 1-800-95-LUCES (1-800-955-8237) Business: 1-877-4-COMED-1 (1-877-426-6331) Emergencies: 1-800-334-7661 Payment arrangements and credit issues; 1-800-334-7661…...
Worried about expensive utility bills? Check out these resources for Illinois consumers
As energy prices skyrocket and an expensive summer approaches, CUB has compiled a list of resources to help consumers who are struggling with their bills. Please share this blog post with your friends and family. If you or someone you know is having trouble paying for utility services, the first…...
In May, natural gas prices reach their highest point in more than a decade
Many natural gas customers in Illinois are paying the highest prices in more than a decade, with most utilities charging nearly $1 a therm or more in May, according to gas price data filed with the Illinois Commerce Commission (ICC). This latest development shows that even though winter is over,…...
CUB Statement on $199 Million ComEd Rate-Hike Request
This is the statement CUB released on Friday, April 15: This is bad news for Illinois consumers who are coming off the most expensive winter heating season in more than decade, and it’s why we’re working to build a more consumer-friendly rate-setting system in Illinois. CUB will review ComEd’s rate-hike…...
In Another Month of High Gas Prices, CUB Alerts Consumers to New Protections
The Citizens Utility Board (CUB) urges people struggling to pay their heating bills to contact their utility to find out what protections and relief are available, as natural gas prices continued to soar. The price spike coupled with aggressive spending by gas utilities has caused many consumers to pay hundreds…...
Consumer advocates secure utility protections after hard winter
Throughout the pandemic, consumer advocates, state regulators and utilities have negotiated consumer protections to try to keep people connected to service. The following is a summary of the latest protections, broken down by the major utilities in the state, according to the Illinois Commerce Commission (ICC). After reading this, CUB…...
