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Updates

CUB Analysis: Put low-income communities at heart of state EV policy

With the right electric vehicle (EV) policies, Illinois can deliver cleaner air, low-cost transportation options and lower energy costs for all consumers, particularly in neighborhoods most burdened by pollution, poverty and high power bills, the Citizens Utility Board (CUB) argues in a new analysis released Wednesday.  At a time when…...

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Energy rip-offs have hit low-income communities hard, but here’s another reason the HEAT Act gives us hope

At CUB, we get reports that customers enrolled with alternative suppliers have been charged double or triple (or worse) for their electricity—and marketers have long preyed on the neighborhoods that can least afford to pay high power bills.   That’s yet another reason we’re dedicated to making sure a new reform…...

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New Data: Private water companies spent $88.5 M on acquisitions—ratepayers on the hook

Illinois American Water and Aqua Illinois, the state’s two biggest for-profit water companies, have purchased 14 municipal water/wastewater systems since the fall of 2018, when state legislation was passed that allows the companies to foist the $88.5 million price tag onto their customers, according to a CUB review. CUB has…...

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CUB’s online service captures “remarkable savings” for CUB member

CUB staffers have been working from home for a few months now due to the COVID-19 pandemic, but that hasn’t stopped our outreach team from connecting with consumers and helping them save money on their bills. CUB member Don will save about $50 a month after he submitted his gas…...

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Who likes higher water bills? (Take action to oppose S 2596)

UPDATE September 2020: Thank you to the 3,000 people who emailed their representatives in Washington to oppose S 2596. It appears that the bill has stalled–for now. This is good news, but we expect this legislation will be considered again, and we’ll need to fight it. Stay tuned! Water privatization can lead…...

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‘Protection’ during the pandemic? Big water company pitches peace of mind—but you should think twice

Tucked away in a news release about a major water company’s COVID-19-related donations was a pitch for insurance plans that cover utility-related home repairs. While the company promises “the unexpected—protected,” such offers often end up costing customers more than they’re worth.  American Water is the parent company of Illinois American,…...

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They’re getting richer: the ongoing battle against high utility bills

Crain’s Chicago Business reports that in the first quarter of the year—a relatively warm winter—Peoples Gas still made a record $97.6 million. That’s after two straight years of record annual profits. “It wasn’t long ago when Peoples’ profit over an entire year wouldn’t approach the nearly $100 million it collected…...

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Fighting racism and injustice: What you can do

It’s CUB’s mission to help people—and that means speaking up during difficult times like this. CUB will never stop fighting for lower bills and stronger consumer protections, and as consumer advocates we also must fight the racism and injustice that harms the Black community. CUB staffers are protesting peacefully, donating…...

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ICC orders $1 million fine against alternative energy supplier

The Illinois Commerce Commission (ICC) has fined alternative electricity supplier LifeEnergy, LLC, $1 million and ordered more than $34,000 in customer refunds for “admitted violations of state marketing and sales rules.” “This is a major victory for Illinois consumers, who have been ripped off by alternative energy suppliers far too…...

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