Updates

Natural gas prices have risen since last month for many utilities, but they’re down across the board from last December — an early holiday gift for Illinois ratepayers. The price per therm you will pay for your natural gas in the month of December, also known as the Purchased Gas…...

  It’s the most wonderful time of the year! Although you may be busy preparing for the holiday season, take some time to check out CUB’s December event schedule. Click on an event for time, location and possible registration. Monday, Dec. 2 – Granite City Utility Bill Clinic Monday, Dec.…...

In this time of Thanksgiving, the CUB staff is thankful for you, our loyal supporters. We so appreciate your interest in fighting rate hikes, scams, annoying robocalls, and anything else that makes us pay more for telecom, gas, and electric service. Thank you! Because of your interest and involvement… Our…...

Some consumers come to our utility bill clinics looking for a trained set of eyes to scope out alternative supplier rip-offs or unnecessary charges. Other consumers, like Chuck, are hoping to get educated about energy efficiency. “I already look at our bills and scrutinize them,” he said at CUB’s clinic…...

“Access Wireless.” (2019). Retrieved Nov. 20, 2019. https://www.accesswireless.com/. “AT&T Senior Plan Review.” (2019). Retrieved Oct. 24, 2019. https://www.seniorliving.org/cell-phone/att/reviews/. “Coverage Maps.” (2019). Retrieved Nov. 20, 2019. https://www.opensignal.com/networks. “Download apps and games from the App Store.” (2019). Retrieved Nov. 20, 2019. https://support.apple.com/en-us/HT204266. “Get Android apps and digital content from the Google Play…...

Maybe you’ve received a letter in the mail selling a utility maintenance plan that pitches “peace of mind” or “safety and security” and promises to “simplify the home repair and maintenance process.”  But be careful: That peace of mind can cost you.  Marketed as low-cost insurance to protect you against…...

By Bryan McDaniel, Director of Governmental Affairs  Water. We need it to live. Should we all own this valuable resource, or should private companies own our water? That question will be asked all over the state in the wake of two private companies successfully pushing for one of the nation’s most…...

Last week, one of CUB’s longtime members mailed us a note. “PLEASE HELP,” it read. “Stop Illinois American Water from taking over our water supply.” The Homer Glen resident wrote that Illinois American is “robbing” the locals. “I pay more for water than I do for gas and electric combined.”…...