We want to warn you about an impending electric rate hike that could cost you and your neighbors hundreds of millions of dollars. And it’s for no good reason. We call it a hidden hike—because it’s likely you haven’t heard what’s going on at the Federal Energy Regulatory Commission (FERC).…...
Net neutrality: Not. Dead. Yet.
You may have read headlines that the Federal Communications Commission (FCC) has killed the internet consumer protections we call “net neutrality.” But this fight is far from over, and that’s why we want you to act now! Pro-consumer lawyers are mounting a court challenge of the FCC’s vote, and members of Congress…...
Some good news for ComEd customers this October
In October, ComEd customers will receive a one-time refund totaling about $80 million. Here’s what you should know: The per-kilowatt-hour credit, labeled the “energy efficiency credit,” works out to nearly $14 for the average ComEd residential customer. The credit is the result of a refund requested by ComEd…...
AT&T slapped her neighbors with $6,461 bill, CUB member knew who to call
Retirees Paula and Anastasio had no idea that their kind-hearted attempt to help a great-grandson with his schoolwork would somehow lead to a $6,461 AT&T bill. But that’s what happened until their helpful neighbor, a CUB member, came to the rescue (with a little assist from the consumer watchdog). The couple,…...
Tell Congress: Protect my Privacy!
Almost 143 million U.S. consumers — nearly half the country — may have had their personal data stolen when hackers targeted credit rating agency Equifax in “the most brazen failure to protect consumer data we have ever seen,” according to Massachusetts Attorney General Maura Healey. Members of Congress have demanded…...
Equifax data breach: What you need to know
What happened? On Sept. 7, the credit reporting agency Equifax announced that hackers had broken into its computer network, exposing the personal information of up to 143 million U.S. consumers — nearly half the country. At first Equifax reported that the hack happened between May 13 and July 29. But…...
