Members of CUB’s consumer advocacy department (CAD) take thousands of inquiries each year, so they’ve heard all about the crazy pitches consumers receive from alternative electric suppliers. Last week, Sandra Marcelin-Reme—a veteran of the department—shared one consumer complaint that shows the type of trickery consumers are up against. Take a look at the…...
Outreach team notches $18,376 in consumer savings in first-quarter
Members of CUB’s legal and policy teams aren’t the only ones helping Illinois consumers save money this year. According to CUB records, the outreach department—which holds money-saving events across Illinois—showed consumers how to cut their utility bills by roughly $18,375.72. The nine-member team spends most of its time out in…...
The day in the life of a CUB outreach staffer…
By Annabelle Roser As solar energy becomes more accessible to everyday consumers, the financial incentives of owning solar panels can be hard to pass up. The benefits of subsidizing or eliminating your energy bills through net-metering can be especially enticing to retirees or those on fixed incomes. Recently, I met…...
Good news- $17 million ComEd rate cut!
We thank the Illinois Commerce Commission (ICC) for approving a $17.5 million Commonwealth Edison rate cut. This is good news for ComEd customers. While building a more reliable power grid is a major undertaking, ComEd’s customers shouldn’t have to pay a penny more than what the utility can justify. This…...
Debunking AT&T’s claims of “affordable, often cheaper” phone service
In its bid to end traditional home phone service in Illinois, AT&T also wants to abolish the low-cost “Consumer’s Choice” plans that CUB created under a legal settlement with the phone giant. CUB calls the plans the best local calling deals in the state, but the AT&T lobbyists have been circulating…...
