It’s not every day that we can promise your opportunity to lower utility bills is in the bag. But that’s the case today since CUB is giving away free tote bags to generous donors who contribute $50–perfect for a day at the beach, a picnic, or a sustainable trip to…...
CUB Statement on $199 Million ComEd Rate-Hike Request
This is the statement CUB released on Friday, April 15: This is bad news for Illinois consumers who are coming off the most expensive winter heating season in more than decade, and it’s why we’re working to build a more consumer-friendly rate-setting system in Illinois. CUB will review ComEd’s rate-hike…...
In Another Month of High Gas Prices, CUB Alerts Consumers to New Protections
The Citizens Utility Board (CUB) urges people struggling to pay their heating bills to contact their utility to find out what protections and relief are available, as natural gas prices continued to soar. The price spike coupled with aggressive spending by gas utilities has caused many consumers to pay hundreds…...
Consumer advocates secure utility protections after hard winter
Throughout the pandemic, consumer advocates, state regulators and utilities have negotiated consumer protections to try to keep people connected to service. The following is a summary of the latest protections, broken down by the major utilities in the state, according to the Illinois Commerce Commission (ICC). After reading this, CUB…...
CUB Q&A: Illinois American Water’s rate-hike request
What happened? In February, Illinois American Water filed for a $87.4 million increase in rates before the Illinois Commerce Commission (ICC). How much will this cost customers? The rate hike includes a $65.7 million, or 27 percent, increase in water service rates and a $21.7 million, or 59 percent, increase in…...
Marking a year of skyrocketing gas prices: CUB urges consumers to separate myth from fact
As Illinois utility customers enter their twelfth straight month of high heating prices, the Citizens Utility Board (CUB) issued a consumer alert to warn natural gas customers about pervasive myths that could ultimately hurt their bottom lines. (Watch CUB’s video on three actions you can take to fight high gas…...
The worst utility bill of 2021? No surprise here: Natural gas!
Congratulations to Candice of Lake Zurich on winning CUB’s $100 prize for participating in our “Most Expensive Utility Bill of 2021” poll. Candice’s submission was randomly selected from over 300 participants. Like most other respondents, Candice said their natural gas bill was the worst: “My gas bill in December 2020…...
