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Editorial roundup: the battle to protect electric customers in Springfield

Springfield is abuzz with two very different pieces of energy legislation, one that could help electric customers and another that could hurt them. One is  the Illinois Clean Jobs bill (House Bill 2607/Senate Bill 1485), which would increase energy efficiency and renewable energy standards in Illinois.  A CUB analysis found that the…...

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Scam Alert

Utility-related issues, telecommunications complaints, identity theft and fraud all made Illinois Attorney General Lisa Madigan’s top 10 list of consumer concerns. With new scams creeping up every day, read CUB’s list of cons and rip-offs so you can protect yourself. Let us know if you have heard of these scams,…...

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Why are my rates about to go up?

  Power prices in Southern and Central Illinois are set to skyrocket June 1.  But what’s behind this huge increase?  Read CUB’s Q&A to find out and take a short poll rating the electric market. If you haven’t already, join the 1,000+ CUB Action Network members who have sent a message…...

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Ding dong the Comcast/Time Warner merger is dead…

Good news for consumers!  Comcast announced last week that it will drop its bid for a $45.2 billion merger with Time Warner Cable. The merger between the country’s No. 1 and No. 2 cable companies would have put nearly 30 percent of TV and 55 percent of broadband subscribers under the…...

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Chicagoans return to ComEd this fall

The City of Chicago has decided to end its two-year power deal with Integrys Energy Services—the largest of its kind in the country—after determining that residents would no longer save on their electric bills.  Customers will return to ComEd, the regulated utility, starting September 2015. The City’s deal expires in May 2015, but…...

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Mythbusters: Energy Efficiency Edition

Earth Day reminds us that we can all go a little greener in our day-to-day lives. But first we need to dispel a few tall tales about energy use. That’s why we’re presenting you with a little Mythbusters: Energy Efficiency Edition.   1.) MYTH: Turning off electronics means they’re not using energy FACT: Electronics are…...

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Utilities stand in the way of money-saving pricing plans

If there was a program that could reduce demand on the power grid AND lower your electric bills AND cut harmful pollution, you would think that was a pretty good plan, right? The big electric companies disagree. CUB recently asked state regulators to explore the idea of ComEd and Ameren offering an optional…...

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Hey FERC: Investigate the rate hike!

Ameren customers recently received terrible news: Power prices will skyrocket June 1. It’s all because of an exponential increase in capacity costs—what consumers pay to ensure power plants are able to deliver electricity on the highest-demand days of the year.  The average household could see electric bills rise by as much as $150 annually…...

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CUB turns bad customer service into a $215 refund

By Samantha Vercellino Almost two years ago Helen Paul cancelled her services with the alternative supplier Kona Energy and switched back to the regulated utility. However, just recently she discovered her termination request never went through. Kona Energy was still her supplier. The Hazel Crest resident wasted no time calling…...

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Q&A about June 1 electric rate hikes in Central, Southern Illinois

Ameren customers, you could be in for a rate hike on June 1. Read this Q&A to get the latest details. What’s happening? Customers in Central and Southern Illinois who are paying Ameren Illinois’ electricity supply rates may see a significant increase in their power bills from June 1, 2015 through…...

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