By Samantha Vercellino Summer cannot come soon enough. But before warmer weather arrives, follow this simple checklist to get your home ready for the months ahead. 1) Dust off the grill. Haul the dusty grill out of the garage—it’s time to enjoy backyard barbecues. Since grills keep heat out of the…...
Consumer collects $598.13 electric refund with CUB’s help
By Samantha Vercellino Doreen, of Country Club Hills, couldn’t figure out why her power bills were becoming unusually expensive. Not wanting to be left in the dark, she headed to a CUB speaking engagement in Richton Park for answers. At the event, she sat down with Community Service Liaison Aimee…...
Cold winter = refund on gas bills
Peoples Gas and North Shore Gas customer will receive a $33.5 million refund this year due to the unusually cold winter. Customers should expect to see a monthly credit on their bill, starting this month and ending in December. Total average refunds will reach $29.50 for Peoples customers and $23 for North Shore customers,…...
Telecom, utility concerns on AG’s list of top consumer complaints
Telecommunications and utilities are both top concerns for Illinois residents, according to Illinois Attorney General Lisa Madigan’s annual top 10 list of consumer complaints. In 2014, the Attorney General’s office fielded 2,162 telecommunications-related complaints from consumers (No. 3 on the list), and 566 utility-related complaints (No. 10). Attorney General Madigan’s…...
16,000+ messages sent by CUB’s Action Network in 2015
CUB Action Network members have been busy busy busy in 2015! Members sent 16,461 messages to regulators and legislators to reduce rate hikes, save phone service, preserve the open Internet, and protect consumers. Check out the actions you’ve taken in 2015: 308 asked legislators to reduce ComEd and Ameren’s $436 million rate hikes.…...
Attorney General: Pump the brakes on Peoples pipeline project
In light of ballooning costs and allegations of mismanagement, Attorney General Madigan is asking Peoples Gas to back down from a pledge to complete its massive pipeline replacement project by 2030. In a brief filed March 27 with the Illinois Commerce Commission (ICC), Madigan said that Peoples’ project has fallen seriously behind schedule…...
April showers bring…special CUB umbrellas!
Don’t let rate hikes—and April showers—put a damper on your spring. With a donation of $25 or more, you’ll receive a special CUB umbrella (emblazoned with the CUB bear) to protect yourself from higher rates—and pesky thunderstorms. It’s a great way to ring in spring—and support CUB! Your donation will help…...
