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Consumer-friendly features to know on ComEd’s website

If you’re a ComEd customer, registering for online access with your utility has its benefits—you can easily make payments, update your contact information, access account information, view your current and previous bills and review your usage history.  To sign up for ComEd online access, visit this webpage. You’ll most likely…...

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Op-Ed: Here’s why our gas bills are skyrocketing

By David Kolata, CUB executive director CUB has been sounding the alarm for months about soaring natural gas bills, as we could be on the hook to pay hundreds of dollars more to heat our homes this winter. You can blame your high bills on two reasons: Skyrocketing natural gas…...

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New FCC program helps income-qualified consumers access internet

The Affordable Connectivity Program is a new benefit program through the Federal Communications Commission that helps ensure households can afford the broadband they need for work, school, healthcare and more. The benefit provides a discount of up to $30 per month toward internet service for eligible households and up to…...

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Preparing your home for winter storms

Preparing your family and your home for rough winter weather can often help you avoid disaster. CUB compiled helpful tips. 1. Weatherize your home. Complete weatherization tasks, like the ones included in the list below, and protect your home and your wallet. Clean or repair heating and cooling systems. Install…...

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New electric rates for ComEd and Ameren customers in 2022

As of Jan. 1, ComEd and Ameren are charging new electricity rates. CUB breaks it all down.   DELIVERY RATES What are delivery rates?  Electric bills have two parts: delivery and supply. All of us pay delivery rates to cover the utilities’ costs of sending electricity over their wires to our…...

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Heating prices still painfully high, as January opens with a cold blast

As frigid weather descended upon Illinois in the new year, CUB staffers were busy answering calls from consumers wondering why their heating bills were so high. In January, the price per therm many consumers are paying for natural gas, also known as the Purchased Gas Adjustment, or PGA, is 41…...

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Take CUB’s utility bill survey—You could win $100!

2021 was a tough year for utility consumers with millions of dollars in rate hikes and skyrocketing natural gas prices. Please take a second and take our poll: What was your most expensive utility bill throughout last year? These surveys help us better understand what Illinois consumers are going through.…...

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Upcoming CUB events in January 2022

Happy New Year everyone! CUB looks forward to continuing the fight for consumer protections and clean, affordable energy in 2022.  One major way we do that is by staffing hundreds of free events that can help you improve energy efficiency at home and protect your bottom line. We hope to…...

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Major CUB victories over the years

Centel refund/rate cut, 1986: $2,000,000 Blocked Nicor Gas rate hike, secured refund, 1987: $40,000,000 Peoples/North Shore Gas rate cut/refund, 1987: $27,000,000 ComEd rate deal rejected, 1987: $1,320,000,000 Overturned ComEd rate hike, 1987: $245,000,000 Illinois Power rate deal blocked, 1988: $3,000,000,000 ComEd rate deal overturned, 1989: $750,000,000 ComEd rate case settlement, 1993: $1,679,000,000 Ameritech rate cut, 1994: $465,000,000 10-year rate…...

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