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CUB helps secure $226 refund to overcharged Comcast customer

When Robert, a long-time CUB member from Evanston, attended a Virtual Utility Bill Clinic earlier this year, he was most interested in learning about Community Solar. He also came to learn that he had paid $226 to Comcast for cable boxes and adapters that he didn’t have. Aimee Gendusa-English, CUB’s…...

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Private water utilities raise consumer bills by $220 million to pay for acquisitions

Over the past eight years, private water utilities Illinois American Water and Aqua Illinois have been buying up aging water and wastewater systems across the state. As of February 2021, these for-profit companies have purchased more than thirty local water and wastewater systems since 2013 and have recovered the acquisition…...

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Solstice: CUB’s evaluation of Solstice’s community solar offer

Solstice offers both market rate and income-eligible community solar deals. If you are not already familiar with community solar, we recommend reading CUB’s Introduction to Community Solar first. Learn more about Solar for All. How will signing up for the Solstice community solar offer affect my electric bill? Solstice will look…...

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BREAKING: Clean Energy Jobs Act advances out of House committee

The Clean Energy Jobs Act (CEJA) took an important step forward Monday, as members of the Illinois House Energy & Environment Committee voted it out of committee. CEJA now moves to the full Illinois House of Representatives for debate and a potential vote on the floor. In addition, a subject…...

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Consumer Coalition launches campaign to eliminate gas utility surcharge

A coalition of consumer, environmental, and community advocates along with legislative champions have announced legislation to end a gas utility surcharge contributing to higher heating bills across the state. (Take action against this surcharge!) The coalition, which includes CUB, pointed to numerous examples of rapidly rising bills from one end…...

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CUB’s upcoming virtual events in March

We are continuing to host our events virtually to keep you safe and up-to-date on important information about your utility bills and new legislation. If you want to learn more about consumer protections, ways to save money on your utility bills, understanding solar programs and more, check out our upcoming…...

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Tell Washington: Protect Our Utility Bills!

Natural gas prices are up this month (WAY up for some customers). If last month’s extreme weather and the Texas disaster have taught us anything, it’s that all states should make sure they are well-prepared to protect energy customers. Send a message and help spark action in Washington! In mid-February,…...

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Wanna see cute pets? Browse our #WatchdogWednesday submissions!

February was Responsible Pet Owners’ Month, and we wanted to celebrate by hosting a giveaway and inviting our supporters to submit their pet photos for us to showcase on CUB’s Instagram page. Every Wednesday, we like to raise awareness for different utility issues by featuring a cute pet on our…...

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CUB Q&A: Illinois and spiking natural gas prices

The extreme winter weather that hit the nation February 14-15 has led to some Illinois consumers paying high natural gas prices. In issuing a disaster proclamation for all 102 Illinois counties in the wake of the snow and subzero temperatures, Gov. J.B. Pritzker’s administration sounded the alarm a few weeks ago:…...

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Data access critical for lower utility bills, fighting climate change

When I login to my ComEd customer account, I can see how many kilowatt-hours of electricity I used yesterday. I can compare my usage yesterday to the same day last year, and I can see how my energy efficiency efforts stack up against my neighbors. This energy usage data in…...

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