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Do-It-Yourself Home Energy Audit

Have some spare time at home and wondering how to bring down your utility bills? Conduct your own home energy audit, and use this guide as a handy checklist.  Switch to LEDs If you haven’t heard this before from CUB, we’ll say it again: Ditch your incandescents! Incandescent light bulbs…...

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UPDATE: $500 refund! CUB helps save man from “awful nightmare” with alternative supplier

UPDATE: A few weeks ago, CUB’s Annie Warnock helped secure a $500 refund for a consumer. We put out a blog telling about his alternative supplier nightmare. This week, Gayle sent us a donation and became a CUB member. He also wrote us a note, thanking our staff for helping…...

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CUB webinars to share tips on robocalls, cable, electric, solar in IL

In honor of Financial Literacy Month and Earth Month, the Citizens Utility Board (CUB) is holding a series of free webinars in April to share money-saving tips about robocalls, pay TV service, electric bills and new solar energy programs in Illinois.   The webinars are part of the watchdog’s continuing efforts…...

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Sign up for CUB’s free webinar series

Reduce Robocalls and Cut Your Cable Bill (10 a.m., Thursday, April 16): Watch this webinar. Earth Week Special: Illinois’ New Solar Programs (10 a.m., Thursday, April 23): Watch this webinar. Energy Savings for Ameren and ComEd Customers (10 a.m., Thursday, April 30): Register HERE.  ...

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Tutorial: How to Submit Your Bills to CUB’s Virtual Utility Bill Clinic

Just in case you missed it, CUB has brought back a popular service: virtual utility-bill clinics. If you email us your electric, natural gas, and telecom bills, a CUB specialist will look them over to see if you’re signed up with an alternative supplier or if you’re paying for unnecessary…...

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ICC OKs new ComEd pilot program, giving electric customers more money-saving choices

Customers of Illinois’ largest electric utility are one step closer to enjoying another program to help them save money and lower their reliance on dirty sources of power: “Time-of-use” (TOU) pricing. Environmental Defense Fund (EDF) and the Citizens Utility Board (CUB) have been pressing for this innovative program for more…...

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CUB’s weekly e-newsletter: What’s up with your gas utility?

In this week’s e-newsletter, CUB’s policy and legal teams update you on how Illinois’ major gas utilities are trying to make you pay more. Read the summaries below and sign CUB’s petition against the utilities’ profit grabs. Ameren Illinois filed a $102 million natural gas rate hike with the Illinois Commerce…...

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CUB alerts Illinois utility customers to free services during crisis

The Citizens Utility Board has announced free services for Illinois utility customers during the public health crisis and shared tips on how consumers can protect their bottom line in these uncertain times. “In the middle of this unprecedented public health and economic crisis, the last thing anyone needs to worry…...

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CUB’s monthly analysis: April showers bring falling gas prices

Most natural gas utilities have lowered their rates for April, marking the fourth consecutive month of falling prices. Compared to a year ago, we’re paying less across the board for natural gas. The price per therm you will pay for natural gas in April, also known as the Purchased Gas…...

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Tell President Trump: Keep our utility service reliable and affordable

In an emergency like this, affordable utility service is vital, and that’s an important point to make with our leaders.  Please tell President Trump about CUB’s Utility Customers’ Bill of Rights, and urge him to support state and federal policies that will keep our electric, gas and telecom service reliable…...

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