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Robocalls on the rise: tips on stopping phony callers

We asked people on Facebook if they get a lot of robocalls, and boy did we get an earful! “I get an average of 35-40 a week. Insanity!” wrote Kathleen. “I’ve had a zillion on my cellphone, all from different areas of the country, all about buying insurance,” added Susabelle.…...

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Grim statistic: Record losses for supplier customers

The Illinois Commerce Commission (ICC) recently reported that over the past year, customers of alternative electric suppliers lost a record $227.6 million, compared with what they would have paid with the regulated utilities, ComEd or Ameren. The electric market is in need of reform—but energy giants, like Exelon and Vistra,…...

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My Electric Vehicle Acid Test

for Medium.com by David Kolata, CUB’s Executive Director I could say I’m pumped — but that’s not quite right, given that I’ve bypassed the gas station. Maybe ‘juiced’ is a better way to describe how I feel about my first electric vehicle (“EV”), a 2018 Chevy Bolt. The new 2018 Chevy Bolt and…...

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Central AC Cycling or Peak Time Savings?

Peak Time Savings and Central AC Cycling are two ComEd programs that could help you save money–but you have to choose between one or the other. They’re both good programs, but sometimes, consumer ask us which one to choose. We did a deep dive to help you choose the one…...

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Tell Gov. Rauner to fight rate hikes that cover utility legal fees

Did you know that under Illinois law your hard-earned money helps to cover utility company legal fees?     According to a review by CUB’s legal department, ComEd, Ameren and the other big utilities have charged their Illinois customers about $60 million on legal fees and other expenses trying to…...

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ICC report shows record losses with alternative electric suppliers

CUB warns consumers that enrolling with an alternative supplier could lead to paying higher electric and gas bills. In fact, losses at the hands of electric suppliers reached a record high of $227.6 million over the past year, according to the 2018 annual report of the Illinois Commerce Commission’s Office…...

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Don’t let fossil-fuel generators gouge us (UPDATE)

On Friday, June 29, the Federal Energy Regulatory Commission (FERC) rejected two bad plans to revamp electricity pricing rules and raise electric bills in the power grid that stretches across 13 states, including northern Illinois. However, in a 3-2 vote, regulators also launched a 90-day process that could result in…...

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Finding the right A/C unit for your home

A correctly-sized room air conditioning unit can make a big difference in its performance. A bigger unit does not guarantee better cooling. You need to make sure the air conditioner size is proportionate to the room. It’s easy to think a larger unit produces more cool air, but not exactly.…...

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ComEd’s Hourly Pricing has saved customers $19 million

ComEd’s Hourly Pricing program has saved participants more than $19 million. So how does Hourly Pricing work? Instead of being charged a fixed rate that only changes at the start of winter and summer, Hourly Pricing charges customers by the hour and according to the market rate. On average, the…...

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Watch out ComEd customers: your next rate hike

CUB’s legal and policy teams are working to defeat two electricity-pricing proposals now before the Federal Energy Regulatory Commission (FERC) that could cause ComEd bills to increase by tens of millions—if not hundreds of millions—of dollars. “This is a hidden hike, because it’s likely very few ComEd customers have heard…...

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