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Alternative supplier salesman gives customer simple script to close sale: ‘Say yes’

When Delores met James, a salesman from Illinois Gas & Electric, she says she was a bit confused by his offer, but he insisted it was a good deal. She wanted to take notes, but James never gave her pen back after borrowing it to write on her bill. And what…...

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Breaking: New electricity prices

Did you know your utility’s electricity rate is changing on October 1? Read “5 Facts about ComEd’s New Rate” and we’ll send you CUB’s fact sheet on avoiding rip-offs from alternative electric suppliers. Ameren customers, read “5 Facts about Ameren’s New Rate” and we’ll also send you CUB’s fact sheet on avoiding rip-offs from alternative…...

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Cheaper alternatives to buying new windows

Air loss from poor window insulation can account for up to 30 percent of your energy bills, but buying new windows ($8,000-$15,000+) may not be in your budget. Here are some simpler, less expensive ways to upgrade your windows: Seal any cracks and openings. This is a pretty simple job…...

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So what does that Energy Star sticker mean?

The Energy Star program, managed by the Department of Energy (DOE) and the Environmental Protection Agency (EPA), identifies appliances that reach certain energy efficiency standards. That means they are designed to perform just as well as standard appliances, while also saving you money. How do I identify an appliance that…...

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CUB General Counsel Report by Julie Soderna

CUB Executive Director David Kolata has asked me to prepare a General Counsel’s Report to outline for our most generous supporters the work we’ve been doing in 2018: Senior Attorney Kelly Turner and I are pleased that so far this year we’ve helped cut Nicor’s proposed rate hike by $115 million and…...

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He told the alternative supplier: I know the mayor doesn’t endorse your offer—because I am the mayor!

Crest Hill Mayor Raymond Soliman doesn’t need to be warned about misleading door-to-door pitches by alternative electric suppliers. A salesman once lied to him in his own front yard—and it was a doozy. At a recent utility bill clinic in Crest Hill, he shared the story with Lead Service Liaison…...

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Keep Fido happy without breaking the bank

Pet owners love their animals and will do anything to keep them safe and healthy. But even in extreme temperatures, you don’t have to choose between keeping your pet comfortable and minimizing your energy costs. Charlie Charlie’s human: Deputy Director Kristin Use a programmable or smart thermostat. Don’t be afraid…...

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CUB comes face-to-face with a sketchy alternative supplier

CUB warns consumers that alternative supplier plans can cost you a lot more than what you’d pay with your regulated utility. At a recent event, CUB’s Outreach Assistant Anairis Boror had an interesting encounter with people who seemed to be representing an alternative supplier. Anairis was working CUB’s table at…...

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Special report: Community power deals

Note from the editors: If you like this information, please consider making a donation to support our ongoing research of the energy markets, and to help fight billions of dollars in current and future rate hikes. (If you can’t contribute now, no worries. We’re glad you read the article!)    …...

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Preparing for winter: How to properly drain outdoor faucets

One of the biggest problems you can encounter in the winter is your pipes freezing. Water freezing in your pipes during the cold months can lead to them bursting, and that could be a financial and home-repair nightmare. There’s a simple task you can do now to prevent this: drain…...

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