As someone who still lives at home with her parents (for now), I never paid too much attention to electric bills…until I came to CUB. My name is Jennifer, CUB’s new Communications Assistant and a millennial utility-expert-in-training. I didn’t even know Illinoisans could choose a supplier other than ComEd, but…...
Step forward in Illinois: ICC OKs new protections against electric rip-offs
After three years of hard work by consumer advocates and regulators, the Illinois Commerce Commission (ICC) today voted to finalize new consumer protections against electric rip-offs. The key rules require alternative electric suppliers to: -Obtain a third-party verification of a door-to-door sale or a “Letter of Agency” (documentation in which…...
Watch your wallet: Electric/gas scammers prey on Illinois consumers
Be on high alert if someone approaches you with a utility “discount” that’s too good to be true: CUB is constantly getting complaints about alternative electric and gas suppliers using predatory sales tactics. Most customers in Illinois can choose a company other than the regulated utility to be their electric…...
How do I know if I’m with an alternative supplier?
If your electric or natural gas bill skyrockets unexpectedly, you may have inadvertently signed up with an alternative supplier. You should know where to look on your bill to determine if you’re with an alternative supplier. For more information, get CUB’s “Guide to Avoiding Electric Rip-offs” and “Guide to Avoiding…...
CUB statement on new consumer protections for IL electric customers
Statement: Although we disagree with efforts by the Joint Committee on Administrative Rules to weaken certain consumer protections, the new rules are a step in the right direction to protect Illinois consumers from misleading marketing by alternative power suppliers. You can’t have a healthy electricity market without strong consumer…...
