Ameren Illinois and ComEd supply customers will be paying new prices for electricity on June 1, as market prices ease. Prices skyrocketed last year, caused by a number of factors, including the volatility of the natural gas market, made worse by the Russian invasion of Ukraine. Gas, which is often…...
Demand response: a win for you, the environment, and the grid
Demand response programs are opportunities for consumers to take an active role in lowering their electric bills, reducing stress on the electric grid, and cutting pollution. Sounds like a good deal. But what are “demand response” programs? At their core, all demand response programs incentivize consumers to shift their electricity…...
You’re a community solar customer in Ameren territory? Here’s what’s happening to your bills
By: Marina Minic Solar Programs Coordinator Community solar customers in Ameren territory have seen “bill adjustments.” CUB can explain: If you’re subscribed to community solar, you get a credit on your Ameren bill that corresponds to the amount of solar energy your subscription produced. That credit shows up as a…...
New electric rates for ComEd and Ameren customers in 2023
As of Jan. 1, ComEd and Ameren are charging new electricity rates. Here’s our breakdown: DELIVERY RATES What are delivery rates? Electric bills have two parts: delivery and supply. All of us pay delivery rates to cover the utilities’ costs of sending electricity over their wires to our homes–plus a…...
Consumer alert: CUB releases tips on surviving expensive winter
With consumers facing higher heating bills this winter due to skyrocketing natural gas prices and aggressive utility spending, CUB released tips to help consumers get through an expensive winter. The watchdog has set up a special online resource, CUBHelpCenter.com, which explains why gas bills are high and offers safety and…...
Ameren offers $500,000 in assistance, and special payment plans have July 31 deadline
In a summer of skyrocketing power prices, Ameren Illinois announced it is using $500,000 in shareholder funds to give relief to electric customers–and until July 31 it is offering certain customers friendlier plans to pay off debt. The Residential Assistance Credit is in response to the highest electricity prices CUB…...
Need to call your utility? Here’s a list of utility hotlines
Your utility bills will always list a number you can call if you need to reach the company that provides you with service. But if you don’t have your bill handy, CUB compiled a list. Utility hotlines ComEd: Residential: 1-800-EDISON-1 (1-800-334-7661) Spanish: 1-800-95-LUCES (1-800-955-8237) Business: 1-877-4-COMED-1 (1-877-426-6331) Emergencies: 1-800-334-7661 Payment arrangements and credit issues; 1-800-334-7661…...
Consumer advocates secure utility protections after hard winter
Throughout the pandemic, consumer advocates, state regulators and utilities have negotiated consumer protections to try to keep people connected to service. The following is a summary of the latest protections, broken down by the major utilities in the state, according to the Illinois Commerce Commission (ICC). After reading this, CUB…...
