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AT&T

Tell AT&T, Comcast to do something about robocalls

Did you know in 2018, people in the United States got hit with a record 47.8 billion robocalls? That’s about 147 calls per person. That’s ridiculous. And Illinois is one of the hardest hit states in the country–in December alone we received 168 million automated calls. Some robocalls are good–like…...

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Time to tell AT&T: NO

AT&T Update: The phone company has mailed a letter that has some low-income seniors worried. That’s why we need you to take action.  AT&T is ending a federal “Lifeline” discount that for years has helped some of its most vulnerable low-income customers afford traditional landline phone service.  (It appears on qualifying bills as…...

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CUB saves local group $1,600 after being charged for cancelled phone service

Ted Pearson cancelled his organization’s AT&T phone service in May. But recently he received a bill for more than $1,600. After being told by AT&T that the charges were still his responsibility, he decided to reach out to CUB. Ted, co-chair of the Chicago Alliance Against Racist and Political Repression…...

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CUB, consumer team up to land $200 AT&T credit

Schaumburg resident and CUB member Richard Hetzer has been an AT&T customer for more than 50 years. While service hasn’t always been the best—with phones and internet sometimes going out four or five times in a month—Richard remained a customer. But recently, he had to go to great lengths to…...

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CUB shows AT&T customer how to cut long-distance bill in half

Thanks to Palos Township, CUB showed an AT&T customer how to cut her long-distance bill in half (and then some). The township organized a CUB utility bill clinic in Palos Hills this week. These days, CUB’s clinics typically focus on gas and electric bills, but we’re prepared to handle telecom…...

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Tell Your Senators: Don’t Back Down on Net Neutrality!

UPDATE: The U.S. Senate voted 52-47 to restore net neutrality – an important victory, but now net neutrality faces an even tougher battle in the House. Tell your Representative to stand up for net neutrality! The clock is ticking for net neutrality, the federal rules that preserve free and open access…...

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Tell us your landline story

How do people feel about losing their landline phone service? “They’re terrified,” Julie Vahling, AARP Illinois associate state director, said in a recent TV interview. We want to hear how YOU feel. AT&T has won state legislation to eventually end landline phone service in Illinois—but it still needs to get…...

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Illinois Internet Update

Update on the battle to protect our Internet: The Federal Communications Commission (FCC) this week formally voted to move forward with a proposal to gut Internet consumer protections called “net neutrality.” We want to thank the 2,000 people who signed our initial petition earlier this month. Here’s why it’s important…...

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POLL: What’s most annoying about cellphone service?

As it tries to pass legislation that would lead to the end of traditional landline service, AT&T is pushing phone alternatives that tend to be less reliable and more expensive, such as wireless service. Tell us what you find most annoying about your cellphone service by Wednesday, May 31, and you…...

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Fight for your Internet!

We’ve talked a lot about AT&T’s push in Springfield to end traditional home phone service—but it and other Internet providers like Comcast have been busy in Washington too. They’re trying to dismantle historic consumer protections called “net neutrality.” And that’s could mean bad news for our pocketbooks. Get the facts, and…...

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