CUB’s Consumer Advocacy Department this past spring helped secure a $23,288 refund for a Chicago business owner. Annie Warnock, CUB’s Bilingual Consumer Rights Specialist, took on the case of a small-business owner who was “distraught and confused” over high electric bills. The owner discovered she was with an alternative electricity…...
Beware bad gas deals
With federal predictions that we could pay the lowest winter heating bills in more than a decade, be careful to avoid bad gas deals peddled by alternative suppliers. For roughly 15 years, Northern Illinois consumers have been able to choose another company to supply their natural gas–other than the regulated utilities, North…...
