Over the summer, we asked our CUB Action Network members if they wanted to know more about CUB’s favorite energy efficiency programs. The answer was a resounding: YES! So without further adieu, here is a deep dive into two programs being offered to gas customers in Northern Illinois: the energySMART program from…...
CUB helps granddaughter secure $1,286 refund for grandmother
By Samantha Vercellino Ever since her grandmother fell ill, Cheryl took over the responsibility of paying her utility bills. Handling her affairs never troubled Cheryl until the 97-year old racked up $1,200 in electric and gas charges with the alternative supplier Spark Energy. Concerned her grandmother signed up with Spark…...
Let’s not foot the bill for a gas utility’s mistakes!
The Illinois Commerce Commission (ICC) is investigating a Peoples Gas pipe-replacement program after an audit found that it has been plagued by mismanagement. The ICC’s audit reveals projected costs for the program have ballooned to $4.6 billion—and that could cause consumer rates to double over the next decade. If that’s not…...
Energy saving tips to eat up this Thanksgiving
By Samantha Vercellino Thanksgiving is fast approaching and many Americans are gearing up to cook a traditional holiday feast that will leave family and friends in a food coma. But gathering around the table can be a pricey affair, especially when total U.S. spending on Thanksgiving dinner is $2.4 billion. So, before heading…...
Double trouble: Glitch leads to bigger Nicor bills for thousands
The Bloomington Pantagraph reports that some 7,000 Nicor Gas customers on automatic payment plants were mistakenly charged double from June 13-15. Do you have your Nicor bill paid automatically out of your bank account? The gas utility recommends checking your bank account or calling Nicor, at 1-888-642-6748. Those who incurred bank…...
Take CUB’s Survey: Have you received a utility energy report?
Imagine this: You get a letter from your electric or gas utility that has colorful bar graphs and says something like this, “You used 21% more natural gas than your neighbors. That cost you about $102 extra.” Or maybe, your electricity/gas usage compares favorably to your neighbors and your energy…...
