Peoples Gas, which serves Chicago residents, was expected on Friday to file for a record $402 million rate hike–a roughly 59 percent increase in delivery rates, according to Crain’s Chicago Business. Its suburban sister company, North Shore Gas, also is expected to file for an $18.5 million, or about 19…...
Consumer alert: CUB releases tips on surviving expensive winter
With consumers facing higher heating bills this winter due to skyrocketing natural gas prices and aggressive utility spending, CUB released tips to help consumers get through an expensive winter. The watchdog has set up a special online resource, CUBHelpCenter.com, which explains why gas bills are high and offers safety and…...
Report: Peoples Gas’ pipeline replacement project needs billions more from consumers
The Illinois Attorney General’s office, the City of Chicago and CUB call for the end of a damaging gas surcharge in a new Crain’s Chicago Business analysis that finds the troubled Peoples Gas pipeline-replacement program the surcharge helps fund “appears all but certain to exceed” its latest cost estimate by…...
Need to call your utility? Here’s a list of utility hotlines
Your utility bills will always list a number you can call if you need to reach the company that provides you with service. But if you don’t have your bill handy, CUB compiled a list. Utility hotlines ComEd: Residential: 1-800-EDISON-1 (1-800-334-7661) Spanish: 1-800-95-LUCES (1-800-955-8237) Business: 1-877-4-COMED-1 (1-877-426-6331) Emergencies: 1-800-334-7661 Payment arrangements and credit issues; 1-800-334-7661…...
Consumer advocates secure utility protections after hard winter
Throughout the pandemic, consumer advocates, state regulators and utilities have negotiated consumer protections to try to keep people connected to service. The following is a summary of the latest protections, broken down by the major utilities in the state, according to the Illinois Commerce Commission (ICC). After reading this, CUB…...
Q&A: What is the QIP surcharge on my gas bill?
What is the QIP surcharge? The Qualified Infrastructure Plant, or QIP, fee is charged by Ameren Illinois, Nicor Gas and Peoples Gas, the three biggest gas utilities in Illinois. It covers certain costs associated with replacing natural gas pipes and other work on the utilities’ gas delivery system. You may…...
Consumer Coalition launches campaign to eliminate gas utility surcharge
A coalition of consumer, environmental, and community advocates along with legislative champions have announced legislation to end a gas utility surcharge contributing to higher heating bills across the state. (Take action against this surcharge!) The coalition, which includes CUB, pointed to numerous examples of rapidly rising bills from one end…...
Illinois gas utilities ring in the new year with higher rates
Illinois’ major gas utilities are kicking off 2021 by raising the price per therm for January. This across-the-board increase is on track with predictions made by the Energy Information Administration (EIA) at the beginning of this heating season. The price per therm you’re paying for natural gas in January, also…...
