(800) 669-5556

Peoples Gas

Consumer advocates secure utility protections after hard winter

Throughout the pandemic, consumer advocates, state regulators and utilities have negotiated consumer protections to try to keep people connected to service. The following is a summary of the latest protections, broken down by the major utilities in the state, according to the Illinois Commerce Commission (ICC). After reading this, CUB…...

Read more

Struggling with your bills? Take these three actions

If you’re struggling to pay your utility bills during this expensive winter, you’re not alone. CUB has some guidance on what steps to take. 1) Call Your Utility. As the utility company is the entity issuing the bill and the only entity with access to your account, your first call—no…...

Read more

Q&A: What is the QIP surcharge on my gas bill?

What is the QIP surcharge? The Qualified Infrastructure Plant, or QIP, fee is charged by Ameren Illinois, Nicor Gas and Peoples Gas, the three biggest gas utilities in Illinois. It covers certain costs associated with replacing natural gas pipes and other work on the utilities’ gas delivery system. You may…...

Read more

Consumer Coalition launches campaign to eliminate gas utility surcharge

A coalition of consumer, environmental, and community advocates along with legislative champions have announced legislation to end a gas utility surcharge contributing to higher heating bills across the state. (Take action against this surcharge!) The coalition, which includes CUB, pointed to numerous examples of rapidly rising bills from one end…...

Read more

Illinois gas utilities ring in the new year with higher rates

Illinois’ major gas utilities are kicking off 2021 by raising the price per therm for January. This across-the-board increase is on track with predictions made by the Energy Information Administration (EIA) at the beginning of this heating season. The price per therm you’re paying for natural gas in January, also…...

Read more

Memo from Julie Soderna, CUB General Counsel

To: CUB members, as requested by CUB Executive Director David Kolata While the pandemic has caused a slow-down in the economy, Regulatory Counsel Eric DeBellis and I have been busier than ever — in fact, our caseload right now stands at 13. These are stressful times, but I know that…...

Read more

Consumer advocates fight for extended COVID-19 protections for utility customers

After a historic agreement between consumer advocates and Illinois’ major utilities, state regulators are now considering the most comprehensive COVID-19 utility relief measures in the country. This plan could serve as a national model for helping utility customers struggling to pay their bills during the worst economic crisis since the…...

Read more

They’re getting richer: the ongoing battle against high utility bills

Crain’s Chicago Business reports that in the first quarter of the year—a relatively warm winter—Peoples Gas still made a record $97.6 million. That’s after two straight years of record annual profits. “It wasn’t long ago when Peoples’ profit over an entire year wouldn’t approach the nearly $100 million it collected…...

Read more

Federal legislation gives Illinois $41 million boost in energy assistance

Illinois has received more than $41 million in extra assistance to help low-income consumers pay their electric and gas bills during the pandemic, thanks to the federal stimulus package that passed earlier this spring. The $2 trillion Coronavirus Aid, Relief, and Economic Security (CARES) Act is a wide-ranging package designed…...

Read more

Natural gas prices continue decline amid Coronavirus concerns

For the fifth consecutive month, most natural gas utilities have lowered their prices from the previous month as the COVID-19 pandemic disrupts the market. All prices  are lower than last May.  The price per therm you will pay for natural gas in May, also known as the Purchased Gas Adjustment,…...

Read more