The Citizens Utility Board has announced free services for Illinois utility customers during the public health crisis and shared tips on how consumers can protect their bottom line in these uncertain times. “In the middle of this unprecedented public health and economic crisis, the last thing anyone needs to worry…...
We asked, you answered: your top money-saving utility tips
Some of our best sources of information are Illinois consumers who tell us what they’re doing to save money. Last week, we asked you to submit your money-saving utility tips. You shared a lot of good advice, everything from assessing your phone plan to switching to LEDs. Below, we’ve highlighted…...
More than 100 million consumers hit by Capital One hack
Yet another data breach has exposed the private data of more than one hundred million people, leaving them vulnerable to fraud. Credit card company Capital One went public on Monday with news that 106 million individuals had their data compromised, mostly from credit card applications between 2005 and early 2019.…...
Robocall legislation nearing the finish line
Big thanks to thousands of members of the CUB Action Network who have sent messages urging their elected officials to take action against robocalls. The House of Representatives on July 24 overwhelmingly passed (429-3) the Stopping Bad Robocalls Act to crack down on robocall scams. That action followed the Senate’s…...
Tell us your landline story
How do people feel about losing their landline phone service? “They’re terrified,” Julie Vahling, AARP Illinois associate state director, said in a recent TV interview. We want to hear how YOU feel. AT&T has won state legislation to eventually end landline phone service in Illinois—but it still needs to get…...
Net Neutrality update: Record number of comments
In response to a planned overhaul of net neutrality rules, the Federal Communications Commission (FCC) has received a record breaking number of comments, a few thousand of which have come from CUB supporters. Roughly 2 million comments were filed in one day last week, when thousands of activists, individuals and…...
POLL: What’s most annoying about cellphone service?
As it tries to pass legislation that would lead to the end of traditional landline service, AT&T is pushing phone alternatives that tend to be less reliable and more expensive, such as wireless service. Tell us what you find most annoying about your cellphone service by Wednesday, May 31, and you…...
IL watchdogs sound the alarm on AT&T’s plan to eliminate landlines
Have you seen the headlines? This week, Illinois top consumer advocates held news conferences in seven cities across the state to fight bad legislation from AT&T. The company, which made $13 billion in profits in 2016, wants to end traditional home phone service (landlines) in its service territory—but consumer advocates…...
